TCP Humanity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Humanity is GREAT!

What do you like best? Humanity has been great for us at The Escape Game. We use it for scheduling in all of our local stores. As an admin, I love the easy visibility I have from store to store and that any changes I make on accounts, I can make across all accounts. They have also always been helpful with any needs or questions I have! I would recommend Humanity to anyone looking for a reliable scheduling software. What do you dislike? There really isn't much I can say here!! What ...

Director HR

What do you like best? Flexibility of the program, Excellent customer service, and reasonable price. We have a company of around 500 employees working at many locations. The flexibility of the Humanity platform made it very easy to create this type of schedule for many employees in multiple states, track attendance, hours worked, etc. I also appreciated that they were willing to listen to our suggestions if there were features that we needed but they may not have had at the time.. What ...

I love Humanity!!

What do you like best? My favorite feature is the payroll tab - it is so easy to find exactly what I need to track staffing budgets. What do you dislike? Honestly, nothing! It's super user-friendly, especially for someone who is not super techy, ha! What problems are you solving with the product? What benefits have you realized? My management team is able to use old payroll numbers to plan future staffing and hiring. Scheduling is very simple compared to old jobs where I would ...

Excellent Platform for managing staff, scheduling , timesheet, payroll and reports.

What do you like best? Since I have started using Humanity scheduling has become much easier. There's this great feature where I can share messages, emails and files with my employees directly from my account. These recent new features have proven to be time saving for our schedulers and helps us to get more done in a short time. I like that I can also keep track of the changes my employees make as well as view peak hours and weekly trends. What do you dislike? I dislike the fact ...

Love Humanity!

What do you like best? I love that humanity is easy to use and easy to view on the app. This app is compatible with every smart phone and easy to use for the entire team! What do you dislike? My biggest dislike about humanity is that setting availability can be difficult for team members and it can be difficult for management to view. Recommendations to others considering the product: Works great 10/10 recommend! Be sure to test before using! What problems are you solving ...

Humanity in Call Center

What do you like best? Immediate assistance when messaging support. They always respond promptly and solve my issue accurately. Their customer support is always friendly and patient. They always follow up to make sure they have resolved the issue. What do you dislike? Not being able to see all features on phone application. Sometimes I have to switch over to my phone to find what i'm looking for because it is not visible on the application, for example approving shift requests. ...

This was a complete solution for our remote workforce.

What do you like best? I love the support and weekly meetings with Shane to help us with progress towards implementation one module at a time. What do you dislike? The accrued leave feature would be nice to have and a graphical interface for reporting would be a nice feature to have as well Recommendations to others considering the product: Exploit the features needed to create a baseline, then explore the features that are optional What problems are you solving with the ...

Excellent for past 1 year

What do you like best? Responsiveness, technical support and customer service What do you dislike? Nothing much about support, however the different timing zones What problems are you solving with the product? What benefits have you realized? Shift planner helps us to schedule our services on a daily basis

Scheduling software that gives me hours back in my week.

What do you like best? Ability to schedule staff across multiple locations is the biggest reason we went with Humanity. The timeclock (timekeeping) element of this software is also a huge asset to us. What do you dislike? No dislikes, if you have a question their support chat is always responsive. What problems are you solving with the product? What benefits have you realized? Humanity has assisted us with scheduling 800 employees across 35 remote sites. This was a task that ...

Humanity is the best employee scheduling software, hands down.

What do you like best? The features and customizable aspects that Humanity provides outnumber all other competitors. Our company account managers Rich and Aaron really take Humanity to the next level in my opinion. They meet with us regularly to address concerns and update us on our pending action items and feature requests. What do you dislike? Reporting could be a little better but the features and support team both via the in-app chat and from an administrative level are extremely ...