TCP Humanity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Great tool and very accurate

What do you like best? Its so user friendly and easy to navigate to review hours What do you dislike? There is not much to say that i dislike about it Recommendations to others considering the product: Very helpful tool for everyone to use What problems are you solving with the product? What benefits have you realized? Keeps track of every movement made and is very accurate and easy to fix

Simple integrated platform for Staff and Schedulers.

What do you like best? The ability to see available resources across multiple business units allows us to reduce overheads and service our clients more productively. The Mobile app is also a great resource for our field technicians. What do you dislike? Screen load time when viewing the whole company (700+ employees) can be slower than I would like. What problems are you solving with the product? What benefits have you realized? Under utilisation is a big one that Humanity has ...

Great!!

What do you like best? It’s so easy to use!! It’s easy to make the schedule and for people to request off. I can easily check all of our staff and their availabilities with no issues. And you can clock in with it. What do you dislike? The site kind of goes down a bit. And there is also an issue where I can’t scroll all the way to the bottom and edit a shift, it scrolls me back up. What problems are you solving with the product? What benefits have you realized? People have no ...

Great customer service and technology support

What do you like best? Customer Service and Support is what I like best. What do you dislike? There is very little about Humanity that I dislike. Recommendations to others considering the product: Great customer support. They will help you figure out which of their tools are best for your company. They aren't trying to sell you something, they are trying to help you solve problems. What problems are you solving with the product? What benefits have you realized? Employee ...

COO

What do you like best? - Large amount of customizable features - Strong API - Shiftplanning module is super advanced compared to competition - Additional modules (timeclocks, staff, payroll, training, etc...) are also very useful, even though some of them could be improved - Mobile app is very well designed - Professional and very accessible account reps / customer service What do you dislike? - timeclock geofencing: is sometimes bugging. - some key features can only be ...

Great product overall, however lack agility

What do you like best? Great feature set and amazing support responsiveness. Clean User Interface. Engaging Account team is quite proactive and prompt. SSO Integration is really helpful. What do you dislike? Ability to scale up to a large, complex organization and being responsive to users. Reporting customization is a little inflexible. Difference in features and responsiveness between permission levels is frustrating. Recommendations to others considering the product: Please ...

User Friendly

What do you like best? I am very pleased with the type of support recieve from our Humanity team. They are very attentive when we have any questions or concerns and have an excellent response time. Another feature that is very helpful is their 27/7 Humanity support line. They are able to assist and point my team into the right direction when there are small issues that needs to be resolved. What do you dislike? In the reporting feature, you are not able to filter out specific data ...

Great Experience

What do you like best? Extremely Easy to use. Great Customer support What do you dislike? No complaints at all. I have not had any issues Recommendations to others considering the product: Extremely Easy to use & the customer service is great. They are always quick to respond. I have no complaints. What problems are you solving with the product? What benefits have you realized? We mainly use the time clock function. Some departments are also using the scheduling features.

Excellent addition

What do you like best? It is extremely efficient in scheduling employees and helps me track their hours and time off. What do you dislike? The only improvement I would like is if the employees were able to clock in and out on this site. Recommendations to others considering the product: Have an open mind. Once you give it a try, you won't know how you made it without it. What problems are you solving with the product? What benefits have you realized? It has taken hours off ...

Rostering Administrator

What do you like best? Staff Scheduling, is the best tool, very user friendly and easy to use What do you dislike? May be the Rule manager which is not giving pop up alert for any illegal rule, or staff rostered as illegal What problems are you solving with the product? What benefits have you realized? All rostering problems are solved Key benefit is the system functionality that allows you to import from Ms Excel the roistering forma/ type you want