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TaxJar - Corporate Tax Software

TaxJar Reviews in April 2025: User Ratings, Pros & Cons

Streamline sales tax compliance and stay ahead of the game.

4.4

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Starts from $17/Month

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TaxJar Reviews & Ratings

4.4

Very Good

Based on 238 ratings & 77 reviews

Rating Distribution

Excellent

(70)

Very Good

(4)

Good

(0)

Poor

(2)

Terible

(1)

Expert's Review

TaxJar stands out as a valuable tool for businesses looking to streamline their sales tax processes. The program boasts a user-friendly interface that simplifies tax calculations and automates filings, saving both time and money for users. Notably, the responsive customer support team receives accolades for their attentiveness and helpfulness, guiding users ...Read more

TaxJar pros and cons

  • Responsive and helpful customer support team, guiding users through any issues or questions.

  • User-friendly interface and simple onboarding process, making it easy to set up and navigate.

  • Automated features such as Auto-File and integrations with platforms like Shopify and Amazon streamline tax processes.

  • Saves time and money by automating sales tax calculations and filings, reducing the need for external accounting services.

  • Limited support options such as no chat feature or phone support, leading to delays in issue resolution and communication barriers.

  • Pricing can be considered high for certain user levels, causing some users to seek more affordable alternatives.

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Showing 1-10 out of 77

D

DM

11/08/24

1 out of 5

I was incorrectly charged a fee by this…

I was incorrectly charged a fee by this company after 1000s of duplicate transactions were entered into their system and were removed by their Agents. Even after they were removed and they acknowledged that these were duplicates, they still charged me a $30 "flex" fee. This is not right and illegal.

SM

Stacie M

04/25/24

2 out of 5

Good program, but abysmal customer support

This is an incredibly pricy program for those who do a certain level of business, like I do, and the customer service is ABYSMAL! They have deleted all phone numbers from their website, and there is no chat feature. You must email for support, but their support reps take 2 days to respond on average. What makes it worse is that their reps are obviously overseas and don’t work during US business hours. Every single support email response I have had comes in between 12:30am and 3:30am! This ...

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E

Elza

07/22/21

5 out of 5

I’ve had the best experience using TaxJar

PROS: It has a good support team that is very much willing to help us with our inquiries. It also has a good Auto-File feature. CONS: It can lag when you first set-up states in Auto-File, but once you get it up, it runs smoothly.

E

Elza

07/22/21

5 out of 5

I've had the best experience using TaxJar

PROS & CONS What are the best aspects of this product? It has a good support team that is very much willing to help us with our inquiries. It also has a good Auto-File feature.

E

Elza

07/22/21

5 out of 5

I've had the best experience using TaxJar

PROS & CONS What are the best aspects of this product? It has a good support team that is very much willing to help us with our inquiries. It also has a good Auto-File feature.

E

Elza

07/22/21

5 out of 5

I’ve had the best experience using TaxJar

PROS: It has a good support team that is very much willing to help us with our inquiries. It also has a good Auto-File feature. CONS: It can lag when you first set-up states in Auto-File, but once you get it up, it runs smoothly.

L

Llewellyn

07/21/21

5 out of 5

eCommerce sites will benefit greatly from this

PROS: We were able to save time and money. Hiring accountants can be costly, especially if we don't have the accounting knowledge to do it ourselves. TaxJar was able to help us with this. It is very easy to use and it automatically calculates our sales tax.

L

Llewellyn

07/21/21

5 out of 5

eCommerce sites will benefit greatly from this

PROS: We were able to save time and money. Hiring accountants can be costly, especially if we don't have the accounting knowledge to do it ourselves. TaxJar was able to help us with this. It is very easy to use and it automatically calculates our sales tax.

K

Kamren

06/21/21

5 out of 5

The best tool I can find

PROS: Its user-friendly interface makes working easier for us. And if we encounter any issue, their customer support is always there to help us. They also have a good back feature. CONS: Sales tax can be difficult for anyone. We encountered a bad set-up on one state and it was not detected readily. We hope TaxJar can improve that.

K

Kamren

06/21/21

5 out of 5

The best tool I can find

PROS: Its user-friendly interface makes working easier for us. And if we encounter any issue, their customer support is always there to help us. They also have a good back feature. CONS: Sales tax can be difficult for anyone. We encountered a bad set-up on one state and it was not detected readily. We hope TaxJar can improve that.