TaxCalc

I caConfused

I cannot get at the new download

Cheap Self Assessment software, but not especially cheerful

This review is specifically for the Individual Self Assessment software which currently costs £36. I picked this up because HMRC said I couldn't use the online self-assessment, and because it was cheap with a good review. Positives are that the software is a cheap one-off price, and it's not bloated - it focuses solely on completing your self-assessment form and submitting it electronically to HMRC, which is all I needed from it. However, although the software looks modern enough, the ...

The price is getting a bit out of touch…

The price is getting a bit out of touch due to new competitive software in the market.

Doesn't work properly on Apple devices

Doesn't work properly on Apple devices. They issue "work-arounds" but these take a lot of messing around. I lost all of this years data. They have a help line, who try to be helpful, but this all takes time which rather defeats the object!

Loyalty and customer service

I have been a customer for some years and have now retired. I needed a small favour for which I would have paid. However they insisted on charging me full price for a product I did not need and would not use. Loyalty and customer service are not important to them.

Pain in the neck pop up asking for this…

Pain in the neck pop up asking for this feedback. The only way to get rid of being to give this. Please get lost Trustpilot.

Beware of this bug-laden software

TaxCalc has been getting steadily worse over the years. I will give just one example of how poor this software is, and that way you can decide whether you will want to risk your financial data with it. As a Mac user, I continue to be bemused that you cannot quit the application without it crashing. What is even more amazing, is that this has been the state of the application for YEARS! Now, any professional developer would have caught this problem - and fixed it - long before shipping ...

The Feed back form popped up before I…

The Feed back form popped up before I had a chance to place my order and remained in the way - not a good start!

you put the feedback box over the…

you put the feedback box over the download button - how bloody stupid is that and now I am stuck with this feedback page and can't move on. I have been using taxcalc since it was a part of Which and you get worse every year. I despair.

DO NOT DO IT

DO NOT DO IT! Having tried for a year to use we have given up. Its not easy to use, there is no training. The Jobs and tasks don't work.There is no easy workflow. Everything has been designed to be complicated and so linked with each other that it doesn't work. Stay with spreadsheets rather than go to taxcalc.