9.7
Spot Score
Engage with customers in real-time, effortlessly.
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Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the user-friendliness and cost-effectiveness of Tawk.to, mentioning its easy setup and customization options. The integration with websites and the ability to engage with customers in ...Read more
User-friendly and cost-effective, offering easy setup and customization options.
Provides real-time engagement with customers, valuable insights, and automation features.
Integrates well with multiple websites, allowing seamless communication and quick responses.
Offers a robust free plan with an automation bot and 24/7 support team-like functionality.
Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Some crashing issues reported in the Android app, while the PC version works well.
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Showing 41-50 out of 274
PK
Praveen K
08/18/22
"tawk.to helps to make my business betterment by getting new leads"
What do you like best about tawk.to? It helps to communicate easily with the new leads What do you dislike about tawk.to? Since its so helpful i don't have any dislike What problems is tawk.to solving and how is that benefiting you? It helps in the growth in my business and make my networking connections better
PK
Praveen K
08/18/22
"tawk.to helps to make my business betterment by getting new leads"
What do you like best about tawk.to? It helps to communicate easily with the new leads What do you dislike about tawk.to? Since its so helpful i don't have any dislike What problems is tawk.to solving and how is that benefiting you? It helps in the growth in my business and make my networking connections better
DC
Devin C
07/23/22
"Customer Chat Platform for Any Website"
What do you like best about tawk.to? Tawk.to has lots, and I mean lots, of amazing features, most of which are free. For companies with multiple chat agents, you can transfer chats to other agents, which is a feature I like. You can also see the page of your website that the user is on so you can look at the same page while engaging with them. There are a lot of automated options too. What do you dislike about tawk.to? It was hard to adopt the chat platform with my colleague because he ...
Read more
DC
Devin C
07/23/22
"Customer Chat Platform for Any Website"
What do you like best about tawk.to? Tawk.to has lots, and I mean lots, of amazing features, most of which are free. For companies with multiple chat agents, you can transfer chats to other agents, which is a feature I like. You can also see the page of your website that the user is on so you can look at the same page while engaging with them. There are a lot of automated options too. What do you dislike about tawk.to? It was hard to adopt the chat platform with my colleague because he ...
Read more
AU
Anonymous User
07/08/22
"Can't believe this software is free!"
What do you like best about tawk.to? This software has so many features that I can't believe it's free. It's simple to set up, you can change a lot of settings to match your preferences and needs and it's available on both an app for your phone and on your computer - so you can respond to messages on the go. The chat button that goes on your website is customizable and you can choose what hours/days of the week it's available. It's definitely improved our website being able to offer live ...
Read more
AU
Anonymous User
07/08/22
"Can't believe this software is free!"
What do you like best about tawk.to? This software has so many features that I can't believe it's free. It's simple to set up, you can change a lot of settings to match your preferences and needs and it's available on both an app for your phone and on your computer - so you can respond to messages on the go. The chat button that goes on your website is customizable and you can choose what hours/days of the week it's available. It's definitely improved our website being able to offer live ...
Read more
LV
Logan van Wyk
06/26/22
The best free customer support software available.
Great customer support in the digital industry is essential to your success. Tawk.to make great customer support easy and free. I recommend Tawk.to to every client looking to implement customer support workflows in their business.
LV
Logan van Wyk
06/26/22
The best free customer support software available.
Great customer support in the digital industry is essential to your success. Tawk.to make great customer support easy and free. I recommend Tawk.to to every client looking to implement customer support workflows in their business.
AU
Anonymous User
06/23/22
"10/10"
What do you like best about tawk.to? The pricing! I like how Tawk.to is free. There's nothing like it I've found. What do you dislike about tawk.to? I really don't dislike anything, I've never had a bad experience with Tawk.to. What problems is tawk.to solving and how is that benefiting you? Tawk.to solved our customer support problem.
AU
Anonymous User
06/23/22
"10/10"
What do you like best about tawk.to? The pricing! I like how Tawk.to is free. There's nothing like it I've found. What do you dislike about tawk.to? I really don't dislike anything, I've never had a bad experience with Tawk.to. What problems is tawk.to solving and how is that benefiting you? Tawk.to solved our customer support problem.
