tawk.to Reviews in April 2025: User Ratings, Pros & Cons

"So far this has been a wonderful introduction to the world of live online support."

What do you like best about tawk.to? The cost of entry is free, which in of itself does not make a great product, but it helps when you are trying to determine how to enter the market of live online support. Where this really wins me over is the cost coupled with it's feature-set. You are able to communicate live with your customers across desktop and mobile, and still the base price is free. It has opened up a world of support that my customers deserve to have. And this coupled with other ...

"No sense creating one of my own now - this works perfectly"

What do you like best about tawk.to? This was not only extremely easy to sign up and install, but the ability to customize the interface to blend in with the rest of my website is great. It's also very user friendly, very intuitive. I'm recommending this to any of my clients that would also like a chat program for their websites. This product is great - and it's free, which is shocking. I'd pay a one time fee if I had to for something like this - I was going to build my own, but the fact ...

"Be available to your customers"

What do you like best about tawk.to? So many things! I like that you can see what website pages the visitor has been to so you know better where to direct them. It shows what the visitor is typing before they hit send so you can prepare your answer quickly. What do you dislike about tawk.to? It tells you what city a visitor is in, based on their IP address I assume, but doesn't list the state. For our business, it is often necessary to know what state a person is in, it would be nice to ...

"Esay and high level"

What do you like best about tawk.to? It's free, simple to use and very effective. All my team likes its What do you dislike about tawk.to? At the moment nothing, we are very happy Recommendations to others considering tawk.to: Try it you, its free, you will love it. What problems is tawk.to solving and how is that benefiting you? We realized more sales through answer an customer on live

Great service, progressive

Been using the tawk.to chat app for quite a while now. It's got lots of nice features, when you compare it to other chat apps it almost wins hands down. The only downsides might be that it's not necessarily graphically that nice to look at as an agent, however, it's feature rich and includes features that even most chat apps seem to be missing such as Zopim. The only improvements to make are to increase the reporting functionalities and white labelling (although it's understandable why ...

"The very best chat widget for the price"

What do you like best about tawk.to? Tawk.to is free! It's really remarkable when comparing it to the competition. It's overall feature set is comparable to other platforms, but you get it at no cost from tawk.to. What do you dislike about tawk.to? The user interface has some things still to be desired. Some users have difficulties closing the chat as it is a 2 step process that could be streamlined. Recommendations to others considering tawk.to: Particularly if you are an early stage ...

"Awesome FREE Live Chat"

What do you like best about tawk.to? It's FREE! Also, the absolute easiest live chat software I tried. Looks professional and it's very easy to customize to the look of my websites. Also, the chat alerts aren't annoying. What do you dislike about tawk.to? Haven't found anything I dislike yet. One feature that could be beneficial is the ability to monitor multiple websites at once from one dashboard. Recommendations to others considering tawk.to: If you want a free live chat option, tawk ...

"This is an awesome application. Easy, Effective in use."

What do you like best about tawk.to? 1. It's admin console - Great UI, Easy to customize the Widget. 2. IOS application - By which you can answer your attendee from anywhere. What do you dislike about tawk.to? Haven't found anything that i don't like. I have been using this since 2 months. What problems is tawk.to solving and how is that benefiting you? I have my freelancing site for client communication & support I am using this.

"This is a very good product for real time communication"

What do you like best about tawk.to? Very simple to use Free Community support What do you dislike about tawk.to? I am not sure but they do not have internationalisation support. What problems is tawk.to solving and how is that benefiting you? I have used this in one of our clients project. Here is the link http://www.theinfluencersmovement.com/welcome Also used in one more project and working good. Advantage of this product is that, any one using this product can have real time ...

"The best free online support chat plattform"

What do you like best about tawk.to? First of all, its free! I've tried different online support platforms to integrate a live chat on my site and this is the best one I've found. Its really easy to setup and it also provides an app for many platforms (I'm using it on my mac and iphone) to keep track (and answer) all requests. It even has a real time visitos tracking! :) What do you dislike about tawk.to? I find that the mac app sometimes hungs unexpectedly. Or closes the session without ...