tawk.to Reviews in April 2025: User Ratings, Pros & Cons

"Best Free Full Featured Live Chat Software"

What do you like best about tawk.to? Tawk.to is ease to use and you can start using it without any hassle. The most important thing is it's completely free What do you dislike about tawk.to? The software works great but the user interface is outdated. The developer said that it's on their roadmap. So, let's hope that they will make tawk.to appearance better Recommendations to others considering tawk.to: If you have small budget for full feature live chat software, try tawk.to, it's totally ...

From a consumers point of view this is…

From a consumers point of view this is the most useless chat system I have ever had the misery of trying to use. I have been trying to chat with "KarcherOutlet co uk" but the chat simply does not work just the spinning lines. Just tried on the "Tawk to" site same thing, hopeless.

"As a chat software, fantastic, as a helpdesk, not so good"

What do you like best about tawk.to? I loved that it was for free and I loved the chat features. What do you dislike about tawk.to? I repeatedly asked for help as my clients complained they did not get mails from the helpdesk system. I repeatedly complained to Tawk.to and they did nothing to solve it. They tried blaming it on me, but whenever I used my own mail to reply to customers all was fine. It was only in their helpdesk tidket system that mails were too frequently not recieved by my ...

"Quick and Easy chat system with light branding"

What do you like best about tawk.to? Branding is not obnoxious or in your face. Can easily work around it. What do you dislike about tawk.to? I dislike the add-ons they are moving towards along with the ecommerce focus. What problems is tawk.to solving and how is that benefiting you? Quick chatting with customers on our website.

"Don't lose any visitors to your site"

What do you like best about tawk.to? Tawk.to has let me monitor visitors to my site and communicate with them in real time, or have an automated chat message that helps me capture visitors contact info. What do you dislike about tawk.to? I would love some AI that lets the chat automatically answer some of the most common questions visitors had, or sets up a kind of survey for them. Recommendations to others considering tawk.to: It's free to use for most cases so definitely give it a ...

"A graet resource that gains new customers"

What do you like best about tawk.to? The mobile app that each member of our team has installed means that clients are quickly in contact with us to answer any pricing or technical questions. The showing of the national flag of the person making the enquiry allows us to easily filter the enquiry based on our geographic teams What do you dislike about tawk.to? There is not much to dislike. It is a very effective solution Recommendations to others considering tawk.to: Make sure that you have ...

"Great way to offer help to your customers!"

What do you like best about tawk.to? I love the Chat feature use it everyday, also has the option to create tickets and follow up, you can also see who is on your website in real time! Love It What do you dislike about tawk.to? No issues at all! it just works and it gets better over time! Recommendations to others considering tawk.to: If you need to offer chat support or any kind of customer service on your website, you need this! What problems is tawk.to solving and how is that benefiting ...

"best free livechat software"

What do you like best about tawk.to? We had before other livechat software, but a paid one, also great, But i wanted to try some other soft that are free. Tried a lot, so far this is the best one on the market. I do use it on our main domain and other microsites. Customer service is also great, they do like to support. Best why i did swtich off to this chat is because i like the motto of the CEO, why to pay for a soft to speak with your own web visitors. What do you dislike about tawk.to? I ...

"Great live chat platform and can handle any number of websites"

What do you like best about tawk.to? The basic plan is free and still allows you to have numerous websites and chat agents. It is easy to implement and 'just works' flawlessly. What do you dislike about tawk.to? I don't like the way the admin interface works in parts, kind of opening a new tab when you click on different features. However, this is a very small price to pay for what is overall a great system. Recommendations to others considering tawk.to: definitely worth a try. I'd ...

"Free and easy to use"

What do you like best about tawk.to? I like how you can create specific introductions to specific groups of people. I am a huge fan of how their chat set up is. It is very easy to take multiple chats and if I wanted to I could do it on the go with their mobile app. What do you dislike about tawk.to? In the past you were able to send exe files but for security reasons that has been removed. I really liked being able to send those files, it removed a step of getting my files to the ...