9.7
Spot Score
Engage with customers in real-time, effortlessly.
Add to compare
Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the user-friendliness and cost-effectiveness of Tawk.to, mentioning its easy setup and customization options. The integration with websites and the ability to engage with customers in ...Read more
User-friendly and cost-effective, offering easy setup and customization options.
Provides real-time engagement with customers, valuable insights, and automation features.
Integrates well with multiple websites, allowing seamless communication and quick responses.
Offers a robust free plan with an automation bot and 24/7 support team-like functionality.
Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Some crashing issues reported in the Android app, while the PC version works well.
Log in Required to View Reviews
Filter results
Sort by :
Showing 211-220 out of 274
AN
Anushka n
01/09/19
"Managing the track of leads turn easy "
What do you like best about tawk.to? Ticket Conversion as well as mail tracking. It is trouble-free to maintain the lead management. What do you dislike about tawk.to? Geolocation tracking is not that exact. Because of this, sometimes it is troublesome to evaluate the contact person's location. Though the IP address gives the idea but in the case of VPN, it fails. What problems is tawk.to solving and how is that benefiting you? In the Tawk.to live chat, it is easier to attend the customer ...
Read more
AU
Anonymous User
12/21/18
"Easy to use, great way to connect with prospective residents"
What do you like best about tawk.to? I like how it notifies you immediately when someone has logged on, and shows you what people are typing before they send it. What do you dislike about tawk.to? The reports can be difficult to follow at times, but other than that tawk.to is very user friendly for both parties involved. Recommendations to others considering tawk.to: Make sure you set What problems is tawk.to solving and how is that benefiting you? We use tawk.to to reach out to residents ...
Read more
AR
Amanda R
12/18/18
"Very convenient to reach out to prospects!"
What do you like best about tawk.to? I like that it's an actual person reaching out to a prospect instead of being a bot. What do you dislike about tawk.to? There really isn't much about tawk.to that I dislike. What problems is tawk.to solving and how is that benefiting you? It is a better way to reach out to other prospects other than by social media.
AR
Amanda R
12/18/18
"Very convenient to reach out to prospects!"
What do you like best about tawk.to? I like that it's an actual person reaching out to a prospect instead of being a bot. What do you dislike about tawk.to? There really isn't much about tawk.to that I dislike. What problems is tawk.to solving and how is that benefiting you? It is a better way to reach out to other prospects other than by social media.
MR
Maulik R
11/16/18
"Live Chat Tool for Your Website"
What do you like best about tawk.to? Track the visitors coming to your website now. You will get the notification in this tool. You can set custom message whatever you want to say to the visitors. Once the chat initiate , you can chat with the prospects ant talking about the requirements. You can also see what the visitor is typing and also you can barge in a secret message you can send to your team mate on the same chat window. What do you dislike about tawk.to? According to me, the ...
Read more
GB
Gary B
11/15/18
"Why wouldn't everyone be using this?"
What do you like best about tawk.to? Easy to setup and lots of options. It's ability to watch our customers movement through the site, gives us a lot of insight. What do you dislike about tawk.to? Dislike is strong... but wished had a little more control over the look. Recommendations to others considering tawk.to: It's a great tool to give your customers an easy way to talk to you. What problems is tawk.to solving and how is that benefiting you? Makes it easy to work with customers and ...
Read more
GB
Gary B
11/15/18
"Why wouldn't everyone be using this?"
What do you like best about tawk.to? Easy to setup and lots of options. It's ability to watch our customers movement through the site, gives us a lot of insight. What do you dislike about tawk.to? Dislike is strong... but wished had a little more control over the look. Recommendations to others considering tawk.to: It's a great tool to give your customers an easy way to talk to you. What problems is tawk.to solving and how is that benefiting you? Makes it easy to work with customers and ...
Read more
AR
Adrian R
11/12/18
"The best online chat platform"
What do you like best about tawk.to? I like this chat because very dynamic and simple to work as a team what I like is that I can attend an agent through the option of Whisper and I can indicate a message without the client can read but if my operator that is great What do you dislike about tawk.to? I do not dislike at all consider that Tawk.to is an updated platform and very dynamic at the time of intercurrent with the public looking for a quick response via chat Recommendations to others ...
Read more
AR
Adrian R
11/12/18
"The best online chat platform"
What do you like best about tawk.to? I like this chat because very dynamic and simple to work as a team what I like is that I can attend an agent through the option of Whisper and I can indicate a message without the client can read but if my operator that is great What do you dislike about tawk.to? I do not dislike at all consider that Tawk.to is an updated platform and very dynamic at the time of intercurrent with the public looking for a quick response via chat Recommendations to others ...
Read more
JT
Joe Toys
11/10/18
PLEASE don't buy addons with Tawk.to
The free chat is fine but PLEASE don't waste your money on addons (they don't work) and expect a good customer service even if you are paying. + 10 days for a reply that I never got.
