9.7
Spot Score
Engage with customers in real-time, effortlessly.
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Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the user-friendliness and cost-effectiveness of Tawk.to, mentioning its easy setup and customization options. The integration with websites and the ability to engage with customers in ...Read more
User-friendly and cost-effective, offering easy setup and customization options.
Provides real-time engagement with customers, valuable insights, and automation features.
Integrates well with multiple websites, allowing seamless communication and quick responses.
Offers a robust free plan with an automation bot and 24/7 support team-like functionality.
Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Some crashing issues reported in the Android app, while the PC version works well.
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Showing 201-210 out of 274
J
Jay
03/23/19
bad support
Software is okay, support is non-existent
CP
Christopher P
02/16/19
"Available on both our phone and desktop!"
What do you like best about tawk.to? I am using the free plan and still able to customize it with my brand's colors and make it look like mine. It really is convenient. What do you dislike about tawk.to? They feel at times a bit clunky and hard to understand and I dont like the ringing sound. What problems is tawk.to solving and how is that benefiting you? showing the live chat available icon has been enough to sway some sales because they know it's easy to reach someone without making a ...
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BM
Beatrice M
01/28/19
"The Best Completely Free Live Chat Option"
What do you like best about tawk.to? It is 100% free, and they are not planning to let user pay ever! You can also use it to see exactly from where your visitor come from! They have a nice design and the script does not slow down your site, they even have a wordpress plugin you can use for free and it's the only live chat option that will store all of your chat transcripts forever with no costs. I think that if you are looking for a live chat solution this is the best. What do you dislike ...
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BM
Beatrice M
01/28/19
"The Best Completely Free Live Chat Option"
What do you like best about tawk.to? It is 100% free, and they are not planning to let user pay ever! You can also use it to see exactly from where your visitor come from! They have a nice design and the script does not slow down your site, they even have a wordpress plugin you can use for free and it's the only live chat option that will store all of your chat transcripts forever with no costs. I think that if you are looking for a live chat solution this is the best. What do you dislike ...
Read more
AU
Anonymous User
01/24/19
"Chat with customers"
What do you like best about tawk.to? Ability to add shortcut messages to quickly communicate with customers. Like the wide variety of emojis that are available. Ability to see what pages customer have been to and to see what they are typing in order to anticipate answers. What do you dislike about tawk.to? Customers complain about the chat bubble on their mobile devices What problems is tawk.to solving and how is that benefiting you? Communicating with customers visiting the website. ...
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SL
Soren L. Jensen
01/17/19
Free chat good, Video/voice/screenshare add on is horrrible
Tawk has a free chat which is fine. I like their chat so I wanted to try the Video/Voice/Screen share add on, I asked support for a demo or a free trial, THEY DO NOT HAVE ANY. The price for the add on is 49 USD monthly, and 29USD if you pay yearly! I was not happy to pay 49 USD just for testing a product, and let me say an addon that had the description BETA, but I hoped the best. We tested a few time The VOICE chat: Did sometimes work on Chrome and sometimes on Firefox. The Screen ...
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PC
Phillip C
01/13/19
"Free and easy to use"
What do you like best about tawk.to? Tawk.to offers a free livechat tool to put on websites, since it's free it's got bunch of users around the world using it. Interface is very nice with a sleek design. Everything is in place and accessible very easily. What do you dislike about tawk.to? There's nothing to really dislike other then not being able to change the livechat widget design. I personally think that it should be more controllable and more changable. Recommendations to others ...
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PC
Phillip C
01/13/19
"Free and easy to use"
What do you like best about tawk.to? Tawk.to offers a free livechat tool to put on websites, since it's free it's got bunch of users around the world using it. Interface is very nice with a sleek design. Everything is in place and accessible very easily. What do you dislike about tawk.to? There's nothing to really dislike other then not being able to change the livechat widget design. I personally think that it should be more controllable and more changable. Recommendations to others ...
Read more
AS
Alyse S
01/10/19
"Great free live chat for any website."
What do you like best about tawk.to? I love the offline feature that it offers. I am able to still receive chats even when I am offline and easily respond to any of my customer's questions. What do you dislike about tawk.to? Wish there was a little more on the customization side, but for being free can't go wrong. Recommendations to others considering tawk.to: If you need minimal features for an online chat for your website, this is on the top of my list. What problems is tawk.to solving ...
Read more
AS
Alyse S
01/10/19
"Great free live chat for any website."
What do you like best about tawk.to? I love the offline feature that it offers. I am able to still receive chats even when I am offline and easily respond to any of my customer's questions. What do you dislike about tawk.to? Wish there was a little more on the customization side, but for being free can't go wrong. Recommendations to others considering tawk.to: If you need minimal features for an online chat for your website, this is on the top of my list. What problems is tawk.to solving ...
Read more
