tawk.to Reviews in April 2025: User Ratings, Pros & Cons

"Just awesome"

What do you like best about tawk.to? It's the best support tool I've ever seen. screen share, Triggers and real-time visibility of what customer types are really useful features What do you dislike about tawk.to? No API integration available now, It'd be easy to integrate with helpdesk systems What problems is tawk.to solving and how is that benefiting you? Free chat utility, increasing customer engagement, easy to use mobile and desktop apps

"Good for the price"

What do you like best about tawk.to? It's a good tool for the price, once you know how it works, you can manage the chats and the people who can access every chat What do you dislike about tawk.to? I miss some features and I think the platform should improve the UX/UI Recommendations to others considering tawk.to: It's a good tool for the people who wants an easy tool. Also, a thing to consider is that you can insert the chat via Javascript whiles with other software it will be integrated ...

"Very good chat solution for small business"

What do you like best about tawk.to? Out of the box Analytics are available like page visits, active sessions, etc. Very easy to integrate with your website, only takes a few lines of code Nearly all the features are free to use Ability to manage multiple chat agents Mobile app to even respond to your customers on the go They even provide webhooks & triggers to integrate with chat Managing multiple chats is also very easy Various kind of customization availble for chat windows itself What ...

"Great ticketing & chat solution but lack many essential features"

What do you like best about tawk.to? Only few lines of code to integrate with your website Completely free to use Dashboard view provides good level of analytics Managing various agents for chat They even provide agents at a very nominal rate Mobile app to even respond to your customers on the go Trigger & webhooks is a very useful feature Managing multiple chats is very easy Ability to customize the chat windows What do you dislike about tawk.to? The mobile app should have option to use ...

"Tawk.to User Friendly "

What do you like best about tawk.to? Tawk.to is the most amazing tool you can easily login for free and connected with you website it's very easy to use and you can enjoy all the features What do you dislike about tawk.to? Not really, they all are free i'm using tawk.to since 2016 the have a great services still i am using this software the software is very user friendly and you can easily connect with your website just simply copy the link and Past over your C-Panel Recommendations to ...

"The best thing that has ever happened in the live-chat arena"

What do you like best about tawk.to? Tawk.to is a very convenient and reliable means of connecting with your visitors on a site. The service is totally free for users who manage the service on their own. The users who need help in managing their live-support system are offered the service at a considerably affordable cost. The free nature of the service makes it accessible to all small and medium businesses. Tawk.to is developed with features that enable a site owner to set automatic ...

"Pretty Welcoming Experience"

What do you like best about tawk.to? I can track the user on my website is something the best, it gives me a chance to create my pitch accordingly. What do you dislike about tawk.to? It gives very less customization on design. I was hoping some custom colored button in its free version. Recommendations to others considering tawk.to: Go for it, it's worth trying if you are new at an internet business. What problems is tawk.to solving and how is that benefiting you? I can quickly assist my ...

"World's leading live-chat service provider."

What do you like best about tawk.to? Tawk. to offers the users the most reliable and convenient means to chat with their visitors and monitor their WordPress site on a website. The live-chat application is completely free and works extremely fast. One can also access the tawk. to services via a browser without necessarily downloading the application. This way, a person can easily monitor and chat with visitors on a website at any place and any given time provided their device is connected ...

"Comprehensive chat system"

What do you like best about tawk.to? The chat strengthens our customer service since it provides features to interact with website visitors and handle inquiries proactively. It allows customization and makes communication more efficient thanks to automatic responses. It helps us provide professional customer support. What do you dislike about tawk.to? Tawk.to could insert more customization features. But in general, it provides a very efficient service. Recommendations to others considering ...

Good and free

Date of experience: August 02, 2019