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9.7

Spot Score

tawk.to - Live Chat Software

tawk.to Reviews in April 2025: User Ratings, Pros & Cons

Engage with customers in real-time, effortlessly.

4.2

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tawk.to Reviews & Ratings

4.2

Very Good

Based on 207 ratings & 274 reviews

Rating Distribution

Excellent

(176)

Very Good

(48)

Good

(6)

Poor

(8)

Terible

(36)

Expert's Review

Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the user-friendliness and cost-effectiveness of Tawk.to, mentioning its easy setup and customization options. The integration with websites and the ability to engage with customers in ...Read more

tawk.to pros and cons

  • User-friendly and cost-effective, offering easy setup and customization options.

  • Provides real-time engagement with customers, valuable insights, and automation features.

  • Integrates well with multiple websites, allowing seamless communication and quick responses.

  • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

  • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

  • Some crashing issues reported in the Android app, while the PC version works well.

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Showing 161-170 out of 274

GM

garet mujica

02/10/20

5 out of 5

De las mejores app que he probado

De las mejores app que he probado, sin duda alguna todas sus opciones y características son excepcionales

AU

Anonymous User

02/07/20

4 out of 5

"tawk.to es una plataforma completa incluso en la versión gratuita"

What do you like best about tawk.to? Lo que más me gustó de tawk.to es la sencillez de su diseño. Desde que accedes al panel de control, puedes ver gráficas de los visitantes que se conectaron en el día o también los chats contestados. Lo mejor de todo es que fue muy fácil instalarlo, ya que el software te genera automáticamente el código que debes insertar en el sitio web. Otra característica que me gustó de software es que le pudimos dar distintos usos para nuestros propósitos, ya que ...

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PT

pardeep t

01/29/20

4.5 out of 5

"free for life"

What do you like best about tawk.to? there free plan and individual extension pricing is good for small companies in size from 1 to 10. What do you dislike about tawk.to? interface and they don't provide call back function. newly they introduced ticket system which is not good Recommendations to others considering tawk.to: free to use with life time with no limitations What problems is tawk.to solving and how is that benefiting you? one can login with many accounts so that it saves some time.

PO

Pierre Orban

01/27/20

5 out of 5

Excellent programme de chat gratuit

Excellent programme de chat gratuit, plein de nombreuses fonctionnalités mais il manque toujours une API appropriée

PO

Pierre Orban

01/27/20

5 out of 5

Excellent programme de chat gratuit

Excellent programme de chat gratuit, plein de nombreuses fonctionnalités mais il manque toujours une API appropriée

DV

Daniel V

01/13/20

5 out of 5

"Tawk.to: Una aplicación de chat gratuita con potentes características"

What do you like best about tawk.to? Tawk.to es gratuita y eso es lo que más me gusta. Son sorprendentes sus características, por lo que vale la pena mencionarlas por separado: - Tiene un tablero que analiza los visitantes del sitio web, en una semana, mes o año. Este tablero muestra información como las personas que iniciaron un chat o la cantidad de páginas que vieron en el sitio web. - La aplicación de mensaje recoge datos de los visitantes como el país desde donde ingresaron al sitio ...

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DV

Daniel V

01/13/20

5 out of 5

"Tawk.to: Una aplicación de chat gratuita con potentes características"

What do you like best about tawk.to? Tawk.to es gratuita y eso es lo que más me gusta. Son sorprendentes sus características, por lo que vale la pena mencionarlas por separado: - Tiene un tablero que analiza los visitantes del sitio web, en una semana, mes o año. Este tablero muestra información como las personas que iniciaron un chat o la cantidad de páginas que vieron en el sitio web. - La aplicación de mensaje recoge datos de los visitantes como el país desde donde ingresaron al sitio ...

Read more

S

simhoster

01/08/20

5 out of 5

Great customer service, and really friendly staff

Been using this free app for 3 years which is pretty damn amazing, they don't prohibit you from using all the features, and the only things you can pay for is an upgrade to their hired chat agents. We switched on the hired chat agents ($1/hr.. steal) for the last 3 months and it has been great, it took a few weeks for the agents to really understand our business, but now they answer way more chats than we could on our own.. and their customer service is really professional. The only thing ...

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S

simhoster

01/08/20

5 out of 5

Great customer service, and really friendly staff

Been using this free app for 3 years which is pretty damn amazing, they don't prohibit you from using all the features, and the only things you can pay for is an upgrade to their hired chat agents. We switched on the hired chat agents ($1/hr.. steal) for the last 3 months and it has been great, it took a few weeks for the agents to really understand our business, but now they answer way more chats than we could on our own.. and their customer service is really professional. The only thing ...

Read more

MF

Mostafa F

12/30/19

4 out of 5

"Best support service !"

What do you like best about tawk.to? Its totally free, you can get touch with your potential customer or your visitors and chat with them in live situation, the new message alerting is what i love the must you don't gonna miss any chat they warn you and give you a lot of features, i love the analytics you can see with who you are chatting and his email , his ip adress . What do you dislike about tawk.to? For now i'm happy with the service , i have nothing to complain about. Recommendations ...

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