TARS Reviews in April 2025: User Ratings, Pros & Cons

Awesome bot builder

What do you like best? So simple and intuitive to use. It almost speaks for itself. What do you dislike? Nothing actually. maybe more design options? In example easier ways to design a new bot for your site. Recommendations to others considering the product: Worth the investment! It's so easy and clean interface. What problems are you solving with the product? What benefits have you realized? CRO, customer service, lead generation, affiliate promo's

Best Chatbot Out There!

What do you like best? Easy to set up. As i work on my own it has saved me so much time in answering commonly asked questions. What do you dislike? Nothing i can think of. It's the ultimate Chatbot. And support is outstanding. Recommendations to others considering the product: Just buy it. What problems are you solving with the product? What benefits have you realized? It saves me time. Seriously, without the Tars Chatbot i would spend 50% of my time answering ...

Showcases my storytelling skills

What do you like best? Tars has all the right tools I need to design and publish a chatbot. They understand the industry so they're able to introduce and support the right features. You'll notice how they took some UI shortcuts in favor of practicality because the folks know what parts are critical or not. What do you dislike? The trickiest part for me is deciding when to add a chatbot widget. I also have a chat widget and other pop-ups. I could use guides on when to ...

Tars is my favorite

What do you like best? There are a number of different chatbot options on the market but Tars is by far my favorite. The interface is so easy to use. They are constantly adding new features and their newsletter is always funny but educational. I find the team great to work with as well. Always helpful and fast to answer questions. What do you dislike? I feature I would like to see is the ability to easily develop a landing page using a Tars chatbot. I'm not as technical as others ...

Great Product and Service

What do you like best? Ability to customize workflows and set up conditional rules. Good user experience with the bot. Seamless integration with the existing website and with analytics and ad platforms for better analysis and data collection What do you dislike? Lacks the ability to serve dynamic content based on URL parameters being passed while opening the bot. What problems are you solving with the product? What benefits have you realized? we are using it to increase the ...

It keeps getting better

What do you like best? The developers are very accessible and do a great job of listening to customers needs and updating the product accordingly. They don't shy away from things just because doing something might be tough to do. What do you dislike? If I had to say one thing it would be the coloring of the dashboard and how it is somewhat clunky to change the popup icons of the robots. Maybe that's branding but the colors are not appealing to me - luckily there is customizability ...

TARS helped me build a chatbot for generating leads for my design company.

What do you like best? Quite a few things. Firstly, the ease of developing and implementing a chatbot is quite overwhelming. You can literally build and implement the chatbot on your website with 2 hours of signing up on their bot builder. The best part is that you can even make design changes to suit your brand. If you’re collecting leads for your business, the API feature lets you dump your leads directly to your CRM. The TARS team has been really helpful in terms of the support they ...

Tars kick ass

What do you like best? That Tars removed about 60-70% of our customer support tickets and that it's really easy to configure and tailor to your needs, drag/drop, connect and you are good to go. What do you dislike? When you are building complex bots the canvas tend to be quite cluttered and connecting external services usually require some kind of dev skills or middleware as Zapier etc. Recommendations to others considering the product: If you are planning to use more ...

The most flexible chat bots tool with amazing support customer service!

What do you like best? 1. Custom and flexible chat bots workflow 2. Easy to use and video totorial available 3. Steady feature releases by the developers 4. Chat bots preview on the dashboard to test & see the workflow 5. Amazing and responsive customer support What do you dislike? 1. Not having auto align gambit placement (I'm a little bit of OCD) 2. Don't have Pop-Up features gambit descriptions when hovering the mouse cursor Recommendations to others ...

User friendly platform with awesome customer support

What do you like best? How easy it is to use the platform. The capability built in is phenomenal and caters for all my needs What do you dislike? Nothing. Exceptional experience so far. Still learning and it is very exciting What problems are you solving with the product? What benefits have you realized? Providing alternative market disruption in the South African market