Tapfiliate

World Class Customer Service

What do you like best? The customer service was absolutely impeccable. Even with the time difference our support contact at Tapfiliate (Maria) was always quick to respond. She made light work of the issues we had and was clear and deliberate in her explanations. She walked our team through the entire integration process from start to finish, checking in frequently to offer additional assistance. If you are new to Affiliate Marketing like we are the level of support you'll receive from the ...

World Class Customer Service

What do you like best? The customer service was absolutely impeccable. Even with the time difference our support contact at Tapfiliate (Maria was always quick to respond. She made light work of the issues we had and was clear and deliberate in her explanations. She walked our team through the entire integration process from start to finish, checking in frequently to offer additional assistance. If you are new to Affiliate Marketing like we are the level of support you'll receive from the ...

Tapfiliate is an awesome affiliates management platform

What do you like best? I really like the dashboarding UI both for the affiliates management side, and for the affiliates themselves to know exactly where they are at any given time. What do you dislike? The fact that you need to change your links as an affiliate when you're changing plans makes upgrading / downgrading affiliates virtually impossible through the normal UI. Also, please, change versions when you're changing API endpoints, and keep maintaining the previous version for ...

Great support

What do you like best? The support is always ready to help :) I didn't have any experience with such a platform but the support guided me and answered all of my questions. They might take some time but they will always give you a detailed answer. What do you dislike? At the beginning it was a bit difficult to get to know the platform and its mechanisms. I would recommend a more detailed guide for both users and administrators :) What problems are you solving with the product? What ...

Great support

What do you like best? The support is always ready to help : I didn't have any experience with such a platform but the support guided me and answered all of my questions. They might take some time but they will always give you a detailed answer. What do you dislike? At the beginning it was a bit difficult to get to know the platform and its mechanisms. I would recommend a more detailed guide for both users and administrators : What business problems are you solving with the product? What ...

Tapfiliate is a great affiliate software manager

What do you like best? I’ve converted to Tapfiliate and have bed a great amount of success. This software is so easy to configure and use within a few days. Their ability to just port data from other sources is awesome. What do you dislike? Not all data was able to be imported, such as customer address. The system should be a little more informative about what columns are available to be imported. What problems are you solving with the product? What benefits have you realized? ...

Tapfiliate is a great affiliate software manager

What do you like best? I’ve converted to Tapfiliate and have bed a great amount of success. This software is so easy to configure and use within a few days. Their ability to just port data from other sources is awesome. What do you dislike? Not all data was able to be imported, such as customer address. The system should be a little more informative about what columns are available to be imported. What business problems are you solving with the product? What benefits have you realized? ...

Stay away from this company

Never start a demo with them if you are not 100% sure that the software meets your needs, or they will steal your money. It is a shame how a supposedly serious company has this policy of forcing you to enter the card details in order to see the features since they do not explain anything previously.We had a bad experience once we didn't realize that they would start automatically billing, even if you never used the service. And even telling them the situation, they didn't agree on ...

One of the worst experiences I had with a SaaS company

What do you like best? It seems a good product but just managed by poor rules that just want your money at any cost. What do you dislike? They only want your money, and the feeling is so bad. We didn't be able to use the product at all, they didn't have the features to meet our needs, but they forced us to put our credit card, and they started to charge even without asking for confirmation or sending a single email before the charge. Recommendations to others considering the ...