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8.4

Spot Score

Tapdesk - CRM Software

Tapdesk Reviews in April 2025: User Ratings, Pros & Cons

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4.9

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Tapdesk Reviews & Ratings

4.9

Excellent

Based on 24 ratings & 21 reviews

Rating Distribution

Excellent

(21)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Tapdesk has emerged as a standout CRM solution that seamlessly blends functionality with simplicity. One of the most celebrated aspects of this tool is its intuitive and beautifully clean user interface, which emphasizes ease of use. For professionals who have struggled with overly complex CRM systems, Tapdesk offers a refreshing alternative, providing a ...Read more

Tapdesk pros and cons

  • Clean, simple, and intuitive User Interface (UI) makes it easy to use, even for non-technical users.

  • Effortless onboarding process with straightforward and non-complicated setup.

  • Advanced search engine is a standout feature, enabling effective lead generation and prospecting.

  • Lightweight yet robust CRM that efficiently manages pipelines, campaigns, and sales activities.

  • Lacks a more robust and advanced multi-step campaign builder, though this is reportedly in development.

  • Limited reporting functionality, which might not meet the needs of advanced users.

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Showing 11-20 out of 21

CC

Carl C

09/22/21

5 out of 5

"Great product, great team!"

What do you like best about Tapdesk? Love the product! I have been hunting for a great, lightweight CRM for a long time, and I finally think this is it. Easy to set up, add contacts, create pipelines and custom fields / tags. Campaigns are easy to set up and implement also.

CC

Carl Condliffe

09/21/21

5 out of 5

Great product, excellent team!

A superb lightweight CRM that has really helped me convert new customers, support those I already have, and onboard new customers also. Great campaigns, and reporting features. This is a must have if you're looking for a light weight CRM. Did I mention how good the support team is?!

BB

Ben B

09/17/21

4.5 out of 5

"Straightforward Deal Management Platform"

What do you like best about Tapdesk? With Tapdesk, I can find and manage leads, as well as uncover new opportunities, and follow up with my contacts. Tapdesk also allows you to track your sales pipeline and identify opportunities for growth. The best part about Tapdesk is that they have great support and their executive team seems to be serious about building it into a marquee product.

BB

Ben Brown

09/16/21

5 out of 5

A Fresh Approach to Deal Management CRMs

I love Tapdesk because its the most straight forward deal management tool I’ve come across to date. The app makes it easy to stay organized and stay on top of my leads. I also love that I can take notes on the app and track all of my sales activity. The only thing I’m missing is a more robust and multi step campaign builder. But my understanding is that this is already in the works.

V

Vande..

08/31/21

5 out of 5

Great support

I am not (yet) keen with CRM and I am glad I have chosen Tapdesk. It offers a great and fast support making it the best option for me.

TN

Thomas Nocker

08/22/21

5 out of 5

Sehr gutes CRM Tool

Sehr gutes CRM Tool. Eine echte ALternative zu Pipedrive mit guter integrierter Suchfunktion inklusive Linkedin Suche

TN

Thomas N

08/22/21

5 out of 5

"very good crm"

What do you like best about Tapdesk? sehr einfach zu bedienen, sehr gute Suche inklusive Linkedin und eine gute ALternative zu pipedrive What do you dislike about Tapdesk?

BP

BIswajit P

08/20/21

5 out of 5

"One CRM to Generate, Nurture and Close"

What do you like best about Tapdesk? The ability to generate leads natively (within the platform) What do you dislike about Tapdesk?

BP

Biswajit Pradhan

08/19/21

5 out of 5

The Only Crm that supports Lead Generation Natively.

I was actively looking for a CRM for my digital agency, I was introduced to Tapdesk. This is a mature CRM and I can vouch for the features they got. It not only lets you handle multiple tasks from one dashboard, they can also help you find leads. :) Straight forward and non complicated setup makes it even better. After looking at the roadmap, It's a no brainer for anyone looking for a CRM to try and test if this fits your use case.

AB

A. B

08/17/21

5 out of 5

"Great sales CRM tool"

What do you like best about Tapdesk? Tapdesk is a fantastic mature tool, and I am amazed at the features so far. The onboarding was effortless and intuitive, and I'm impressed by their prospect search feature. It makes finding leads super easy, so I don't have to visit multiple websites and search for them.