Talkwalker Reviews in April 2025: User Ratings, Pros & Cons

Good tool with great support team

What do you like best? Talkwalker is a very good and adaptable tool ; it is very helpful for reviews and ensure strategic intelligence on social network. The support team is patient, helpful and professional. Consequence : you are never alone if you are lost and you learn to use Talkwalker in very good conditions. What do you dislike? The platform is not always intuitive and obvious. What problems are you solving with the product? What benefits have you realized? Obtain ...

Talkwalker was a perfect tool

What do you like best? When you start working with Talkwalker you can't go back. It is easy to use whith ready to use apps but you have the possibility to go deeper with a lot of functionality. The support you can have with their Customer Success Manager and the constant improvement of the platform makes Talkwalker a must-have tool What do you dislike? Maybe the price ? But when you choose to drive a Ferrari don't be surprise by the price ;) What problems are you solving ...

Very good and ergonomic app

What do you like best? The power of the search engine, the number of information. The illustrated presentation of these results. What do you dislike? Nothing. It's really ergonomic and easy to use What problems are you solving with the product? What benefits have you realized? Our e-reputation

Best in the market

What do you like best? Been using Talkwalker for close to a year now. It's very powerful when it comes to conducting a market research along with added social media analytics. They keep on adding functionalities which is definitely a sign that they are keeping up with the trends and the requirements of the industry. What do you dislike? Can be more. Their print coverage involves a 3rd party which is painful sometimes. Also inhouse publishing and reporting will surely make it a ...

Best of breed platform, great service

What do you like best? The simplicity and ease of use of the TalkWalker platform, while allowing you to conduct complex queries and sophisticated analysis. Probably the best thing about TalkWalker are the people who provide support and training. Their honesty and openness is unrivaled in the industry. What do you dislike? More of a general dislike of to all platforms is the lack of data coverage of newly emerging commenting sites, such as disqus. All tools suffer from the chaotic ...

Best metrics so far

What do you like best? All in all, Talkwalker provides you with all required metrics for your business. Flexibility and UI friendly. The ability to export everything, white label and generate alerts/reports, makes everything convenient for your team and clients. What do you dislike? It is only the export 20K results limitation that sometimes bothers as you need to export twice or more sometimes and then combine results (might be not an issue for others) What problems are you ...

Talkwalker has been a game changer

What do you like best? Talkwalker allows us to set up searches in the most efficient way possible. It's user friendly and the analytics are robust. The staff is great to work with and has been instrumental in quickly learning to use the system - they respond quickly and are patient with new customers. What do you dislike? Like with any software, the sentiment analysis can be somewhat inaccurate. However, it is better than other programs we've used. What problems are you solving ...

React to every mention of your company

What do you like best? As my company is young enough, we've decided to get started with Alerts tool, which is free and seems to be a great alternative to Google Alerts. And we use free social search. It's a great option to jump start monitoring of your brand mentions and, besides, it's extremely easy to set up. What do you dislike? It's kinda pricey... An early stage company can't afford to use all the functionality of the service and it's a pity. What problems are you solving ...

A great product of social media monitoring but unusable.

What do you like best? I have got to try Talkwalker in all its functionality. It is an excellent product that can lead to a wide audience access to advanced tools of social media monitoring. I was able to make the comparison with other tools I used and I must say that is powerful, easy to use, clear in reading the data. What do you dislike? But their pricing model and limits are very crazy. You have a limit and if you exceed it you no longer have access to project data nor tells ...

Great tool and excellent customer service!

What do you like best? It's easy to set-up queries that help identify key influencers for my clients. I have also found that my account manager, Brittany Peters is excellent. Whenever I have an issue or need time sensitive help, she's always there to assist. She'll even set-up queries for me when I'm in a time crunch. I absolutely love working with her! What do you dislike? There's nothing that I can say I really dislike, but if I could make any improvement, I would enable its ...