Talkwalker

Support Excellent

What do you like best? Support Assistance, Response Time, consultancy, brilliant UX, New Releases Frequency, Newsletter and Case study shared. What do you dislike? Just a little problems about section Report, that doesn't work like section analytics. What problems are you solving with the product? What benefits have you realized? Major benefit is having a real time dashboard that gives you a unique tool to monitor your brand reputation, for all web channel.

It changed my job and thus my life (in better, of course)

What do you like best? Dashboard functionalities, alerts, source coverage What do you dislike? Sentiment analysis in italian disappointing What problems are you solving with the product? What benefits have you realized? Realtime trending topics and influencers detection

Talkwalker alerts

What do you like best? Talkwalker alerts are an excellent way of keeping up with breaking news online. I use this service to monitor client coverage in real-time by selecting the 'as it happens' function. For slower moving news, I select alerts for 'once a day' or 'once a week'. This ensures I get client coverage as it's breaking online. It's very easy to set up & edit your Talkwalker alerts at any time. It's also a free service, which is welcome. Media monitoring ...

Excellent product for analytics and social listening

What do you like best? its very user friendly, and flexible in terms of use; we can monitor topics as well as brand pages with a lot of input What do you dislike? really...i don't dislike any thing...... Recommendations to others considering the product: A very competitive product compared to others What problems are you solving with the product? What benefits have you realized? we are a market research company specialized on mums and families; therfore, we track e ...

Great tool with a few adjusts to solve

What do you like best? Easy to use One year of past mentions Great usability Lots of options on graphs/charts Brings all the results Great extra features, like Alerts, Crisis and Competitors What do you dislike? Is a lit bit slow some times The tagging feature doesn't have levels of access Doesn't bring photos posted on Facebook (Only when it's posted on the page wall) Doesn't have a Social CRM features What problems are you solving with the ...

Great monitoring and analytics tool perfect for tracking news coverage and social media

What do you like best? The web portal is user-friendly and the staff is very helpful in explaining how to find exactly the tools and results you need. It also provides great graphics that really demonstrate the effects of your program on coverage and social engagement. What do you dislike? The interface can be overwhelming at first, as there are so many features and options--once you get the hang of it though, it's easy to navigate. What problems are you solving with the ...

Excellent, Efficient Product That's Easy to Use

What do you like best? I like the power and usability of the technology -- there is a lot you can do in Talkwalker, and since it's all centralized in one location, it's easy to see how the media mentions you search for become actionable insight. As a communications firm, this is valuable for our clients. Part of my job involves training the rest of my company on the tool, and it is incredibly user-friendly -- much more so than our previous monitoring tool, which most coworkers disliked ...

Great Overview of Impact

What do you like best? I found the visuals for most frequently associated terms and the global map helpful. What do you dislike? I wish there was historical access to impressions. What problems are you solving with the product? What benefits have you realized? Non Profit/ Charity campaign awareness. This gives us a better idea of what topics are resonating most with the target audience.

ersatile Tool that Provides Rich Social Monitoring and Insights in Real-Time

What do you like best? Talkwalker's social monitoring platform is intuitive, highly customizable and provides real-time, comprehensive social and online media results. The customizable dashboards offer the ability to assess performance across several KPIs, including mentions, engagement, potential reach, influencers, sentiment and general demographics. Engaging in comparative analyses and generating custom reports is a breeze. And the staff at Talkwalker are a delight to work with - they ...

An Easy to Use Research Product

What do you like best? The gem in this product is the agility with which one can manipulate social data by switching themes, drilling down, sharing, exporting etc. The speed at which results were returned from created searches makes it easy to research topics. The visualizations provide quick insight on topic/issue trending. What do you dislike? It isn't that I dislike the sentiment as much as I don't see it as a necessary feature to further insightful measurement. ...