Talkwalker

Great interface

What do you like best? It's slick. The dashboards are easy on the eye and they pull together easily into a report. What do you dislike? There's not much to fault, but the topics section could improve. Recommendations to others considering the product: Definitely give it a shot, especially through the Hootsuite link up. What problems are you solving with the product? What benefits have you realized? Monitoring online campaign engagement.

Thorough and effective, an ideal platform for marketers

What do you like best? - Simply gives everything you'd expect and want from a social media monitoring platform - Detailed filter system. - Great customer support. - Comprehensive user manuals and documentations. - Embedded Google Translate support for results is a big plus for international clients. What do you dislike? - Inability to change the color scheme of sentiment tag clouds. - Automatic sentiment tagging was 50%-50% in German. - UI can be improved, ...

Talkwalker is more powerful than it looks

What do you like best? - Easy setup - Highly detailed/flexible analytics - Extremely user friendly - High performance with respect to Twitter results - Powerful influencer and top discussed topics identification - "Visual insights" is one of the most unique elements I've seen in a listening tool - Filters are very straight forward and are easy to use What do you dislike? - Overall display can improve - Country identification(accurate, but it can improve) ...

Smart and clean social media analytics

What do you like best? - high number of channels and topics can be monitored - clean design, easy to use platform (after some practice) - very responsive and useful costumer support What do you dislike? - limited data available from Facebook and Linkedin (but that is the case with most monitoring tools) - some KPI definitions differ in Talkwalker from native platform What problems are you solving with the product? What benefits have you realized? We had to ...

Powerful, data-rich digital analysis tool.

What do you like best? Features, Customization Options, Reporting What do you dislike? I wouldn't say it's something I dislike, but when it comes to Talkwalker, it's important to consider the learning curve. I've used and tested tools out there that are pretty straightforward compared to Talkwalker; the value of the data, though, isn't is the same. Recommendations to others considering the product: 1) Appoint someone dedicated to fully understand the platform 2) Try ...

Social listening game changer

What do you like best? The platform has been very useful to our team in receiving information on chatter about our brand across the digital landscape. It has enabled us to identify conversations pertaining to sensitive issues as well as identify trends and monitor brand sentiment. What do you dislike? The platform lacks information on emerging platforms and can be inaccurate in sentiment. Recommendations to others considering the product: A guide to boolean would be useful ...

Very good and ergonomic app

What do you like best? The power of the search engine, the number of information. The illustrated presentation of these results. What do you dislike? Nothing. It's really ergonomic and easy to use What problems are you solving with the product? What benefits have you realized? Our e-reputation

Best metrics so far

What do you like best? All in all, Talkwalker provides you with all required metrics for your business. Flexibility and UI friendly. The ability to export everything, white label and generate alerts/reports, makes everything convenient for your team and clients. What do you dislike? It is only the export 20K results limitation that sometimes bothers as you need to export twice or more sometimes and then combine results (might be not an issue for others) What problems are you ...

It's positive, it fits our needs

What do you like best? Extensive tracking. it does not miss results also considering search on Facebook where results are more difficult to detect. Real time tracking is really good, along with the possibility to filter results. Clean interface is quick and easily understandable. What do you dislike? Sentiment analysis: tag provided is not always reliable, tracking is sometimes not fautless. Recommendations to others considering the product: Really good for alerts, We ...

Amazing and really helpful.

What do you like best? The ability of Talkwalker to monitor and organize data on the whole social media and web inventory. What do you dislike? Nothing in particular. The platform keeps its promises. What problems are you solving with the product? What benefits have you realized? Social media listening, influencers outreach, brand reputation, audience analysis.