Talkwalker

Un outil de veille efficace

What do you like best? Avec TalkWalker, on peut tout faire, collecter de la data web, lire les articles qui nous intéressent, comprendre les enjeux d'une entreprise à travers une plateforme dédié à faire sortir de la donnée en masse. Mon expérience était très orienté "Data analyse" et TalkWalker permet d'avoir un large panel d'informations concernant les sujets qui intéressent et ainsi à les remettre en valeur en Tableau de bord. What do you dislike? Talk Walker pourrait être ...

Comprehensive social media listening

What do you like best? The tool has a wide range of social media metrics What do you dislike? The App sometimes loads slowly, especially during login What problems are you solving with the product? What benefits have you realized? Crisis detention

Feature packed and good support

What do you like best? Data visualisation looks great and intuitive. Filter works great and allows for nice scaling of results. The versatility of the tool means you need to invest time in learning and getting used to it. It will in turn reward you nicely. We've also been getting good support from our Customer Success Manager, Charu. She delivers on action points agreed during our calls. There are sales talks from time to time but they're done in the context of our discussion and with ...

10 month with Talkwalker

What do you like best? Talkwalker offers access to a huge variety of data sources and provides a lot of innovative functionality for social listening such as an AI engine that allow us to classify our data The developers constantly improve the user experience and data analysis by frequently adding new features. What do you dislike? Even after using the tool for almost a year I'm still not fully convinced by the demographic information that Talkwalker provides. The amount of ...

Talkwalker - True hands on experience

What do you like best? TW is completely open and customizable. It can be used for detailed social monitoring and web listening but also for more unhortodox purposes. Data import, API, AI engine and other features gives the opportunity to imagine and create new ways to use data to accomplish marketing and communication objectives. What do you dislike? The pricing model is a bit unhandy if you are planning to grow your business or the number of mentions to analyze What problems ...

More than Social Listening Platform

What do you like best? - Not only Social Media Listening/Monitoring but Online Listening/Monitoring - Cover more Social Media Channels than most other tools - Easy to set up and use - Flexibility - Listen to customers' requests and keep improving - Outstanding customer services from Talkwalker customer success manager What do you dislike? - Want more flexible date range comparison for report use - limited choice of supported social media management tools ...

Widespread monitoring tool with lots of features

What do you like best? Very easy setup of topics, fast support either via phone or mail, new features and releases every threee months, lots of results with good accuracy What do you dislike? crawling of historical data in social media channels is a bit tricky... What problems are you solving with the product? What benefits have you realized? Doing social media monitoring for lots of different customers. Having an overview of own company´s reputation.

Complex to start but most powerful tool in the customization of dashboards and analytics

What do you like best? Analytics layout choices, Dashboards edition, Influencer network mapping, Quick Search. And also really easy to correlate publications with engagement over time What do you dislike? For big topic, time to process millions of datas is sometimes long The Commande center should be free and clickable as the dashboards What problems are you solving with the product? What benefits have you realized? Many business use cases for protecting brands with ...

Talkwalker: a powerful social analytics tool up there with the big guns

What do you like best? It's easy to use for all levels (entry to advanced) and serves the needs of our range of global clients. As a Talkwalker power user, it's important for me to have a range of functionality, as this has allowed me to find new and interesting approaches to answering client questions. As someone who's used quite a few tools on the market, Talkwalker is the one that left me with the fewest questions asking 'it would be great if they had that' as they have so much ...

Great interface

What do you like best? - Talkwalker's interface is really clear and easy to understand - The support is fast to answer and helpful What do you dislike? - Not always really good on social media - Loading is long sometimes What problems are you solving with the product? What benefits have you realized? I'm using talkwalker in order to do some monitoring for one of my client. I'm also using it for some alerting and press reviews.