Talkwalker

Instant business value through real-time social intelligence

What do you like best? it is an incredibly powerful and easy-to-use tool. It’s worth also mentioning that their support is extremely helpful and for those who are uncertain about how to set up (and maximise) a Boolean search they are on hand to do it for you. We’ve been incredibly impressed with how intuitive Talkwalker is to use, and their resources (Academy) have been hugely valuable. If you’re looking for a social media analytics tool then look no further, Talkwalker does what ...

Innovative and polished with great customer support

What do you like best? The Analysis element of the service is powerful, quick and comprehensive enough to handle most standard media monitoring and analysis requirements. The global reach of the monitored sources makes the tool very strong in supporting clients with a worldwide brief. Turn to the IQ Apps and you unlock more analytics, more focus leading to more insight. The platform is fully customisable - build your own dashboards and automated reports to help cater to any reporting / ...

Excellent platform that keeps getting better.

What do you like best? The wide variety of formats available to visualize our data, as well as all the options for exporting the data and graphs to office documents and directly onto websites, makes extracting the information we need in support of our decision making much simpler, reducing workloads and allowing the same number of analysts to cover larger topics. We also love that they incorporate our feedback into their development roadmap meaning that issues we have with the ...

A great product

What do you like best? Talkwalker interface provides all the data and indicators we need to offer our client relevant analysis about their e-reputation. The tool is very easy to use and you may customize reports, alerts, dashboards, etc. Plus, Talkwalker support team is always available. What do you dislike? There are not many drawbacks. One thing to know though is that when you need a bigger package than the one you’re currently using, you need to commit for 12 months. That ...

What a relief

What do you like best? Finally! Talkwalker, is the analytical tool we'd been looking for, Reach, Engagement, Audience activity. It's all in there. Perfect for Twitter monitoring and reporting with instant live data. I love the media options and how I am able to extract data on a per account basis. What do you dislike? There isn't a great deal to dislike in that the interface is simple and easy to use, the main thing I don't like is the fact I have a cap on my callouts, but that's ...

The best social media tool for monitoring

What do you like best? I like that TalkWalker sends me Alerts any time someone say something about my brand or something related What do you dislike? I don't think I can find something I don't like about this platform, it has everything I need for monitoring my brand on Internet What problems are you solving with the product? What benefits have you realized? Our major benefit is that we have a clear idea of which segment we need to attack in order to get more clients. ...

Best monitoring service I've ever used

What do you like best? The multiple visual based reporting options What do you dislike? Some functions still need fine tuning and exporting fields should include media outlet and region more easily. What problems are you solving with the product? What benefits have you realized? Clients are much happier with reports and our monitoring capabilities since we began using Talkwalker. It's much easier to examine conversations in the media with the tool's help.

A fantastic tool and support team

What do you like best? I like the technology. Talkwalker has a great back-end system that allows the dashboard to work seamlessly. I can trust the data that comes in and know that I can filter it in many different ways. What do you dislike? The onyl think I don't like is the lack of "publication" name in the excel export. HOWEVER, because they are a technology company, this is something that they have already started to work on because we asked for it. They have great customer ...

Amazing tagging and sorting functionality

What do you like best? The Talkwalker platform provides incredibly powerful and easy to use tagging and filtering functionality. This was particularly useful to me as I develop processes to draw insights from analytics. What do you dislike? There is nothing to dislike about the Talkwalker. My only peeves, and this applies to most tools in this space, are (1) the amount of noise (i.e. coupons, spam and other irrelevant content), and (2) the expiration of content, but that is not ...

Good, powerful and cost effective social monitoring

What do you like best? Having tried several products over the years Talkwalker is the one I'm yet to be disappointed by. Importantly it is easy to use, delivers thorough results, is reasonably priced and comes with sterling customer support. What do you dislike? Social cover is great, but the traditional online media coverage isn't as watertight as a traditional media monitoring service. That said, if it is a broad range of social channels you're looking to monitor and not then ...