Talkwalker

What A Find!! Crossing fingers, You, Talkwalker, Never Go Out of Business!!

What do you like best? - easy to use - many filters - If I tell to "Send me Everything", it will! - it does exactly what i want it to, and it's free (but there is an advanced plan too) - I like that I get a separate email for each query. So I can easily search my inbox and find what I'm looking for. What do you dislike? One featured I have already suggested is an ability to exclude certain words. Say, I'm looking for everything "marketing strategy" but a job - ...

Best in the market

What do you like best? Been using Talkwalker for close to a year now. It's very powerful when it comes to conducting a market research along with added social media analytics. They keep on adding functionalities which is definitely a sign that they are keeping up with the trends and the requirements of the industry. What do you dislike? Can be more. Their print coverage involves a 3rd party which is painful sometimes. Also inhouse publishing and reporting will surely make it a ...

Best of breed platform, great service

What do you like best? The simplicity and ease of use of the TalkWalker platform, while allowing you to conduct complex queries and sophisticated analysis. Probably the best thing about TalkWalker are the people who provide support and training. Their honesty and openness is unrivaled in the industry. What do you dislike? More of a general dislike of to all platforms is the lack of data coverage of newly emerging commenting sites, such as disqus. All tools suffer from the chaotic ...

Talkwalker has been a game changer

What do you like best? Talkwalker allows us to set up searches in the most efficient way possible. It's user friendly and the analytics are robust. The staff is great to work with and has been instrumental in quickly learning to use the system - they respond quickly and are patient with new customers. What do you dislike? Like with any software, the sentiment analysis can be somewhat inaccurate. However, it is better than other programs we've used. What problems are you solving ...

Great tool and excellent customer service!

What do you like best? It's easy to set-up queries that help identify key influencers for my clients. I have also found that my account manager, Brittany Peters is excellent. Whenever I have an issue or need time sensitive help, she's always there to assist. She'll even set-up queries for me when I'm in a time crunch. I absolutely love working with her! What do you dislike? There's nothing that I can say I really dislike, but if I could make any improvement, I would enable its ...

The most friendly platform I've ever used

What do you like best? I like the opportunity to select contents and images and use them to automatically generate a report. What do you dislike? Sometimes I have problems in saving images (since they are not complete or with a low definition) What problems are you solving with the product? What benefits have you realized? Talkwalker is the basic of our business. We provide qualitative content analysis of social media buzz and it is really strategic using also quantitative ...

Talkwalker is the best

What do you like best? The wide variety of formats available to visualize our data, as well as all the options for exporting the data and graphs to office documents and directly onto websites, makes extracting the information we need in support of our decision making much simpler, reducing workloads and allowing the same number of analysts to cover larger topics. What do you dislike? Changing/editing topics, filters and channels requires leaving the page you are working on. This ...

Top functions and customer support

What do you like best? TalkWalker gives you great flexibility in data visualizing and query creation, real-time functions and alerts, and very accurate graphs. Customer support is best in class, with high availability of the TalkWalker team for suggestions, call conferences and updates about new tools and possible workflows. Not only you can get great quality technical support, but the TalkWalker team can help you on crafting tactics and strategies to best suit your company ...

Powerful & accurate tool

What do you like best? - Powerful tools which allows to capture results from everywhere at an international scale (recommended for international businesses) - High level of customization for queries, reports & alerts - Even if not tool-related, Talkwalker staff is very competent and friendly accompanying users in creating a new project & modifying it. For a new user like this has been crucial to make the best out of the tool. - Continuously improving, in 3 years as a ...

Powerful and simple

What do you like best? Talkwalker is a really powerful tool with lots of features. It can be both be used as an autmatic tool to extract trends and scenario in a while, or it can be used with advanced filters, parameters and funcionalities to dig into huge datasets. It works both as a daily tool for basic users and as a professional analytics tool for experts. What do you dislike? Actually nothing. It did its job perfectly. Recommendations to others considering the product: ...