Talkwalker Reviews in April 2025: User Ratings, Pros & Cons

Great Tool with lots of options

What do you like best? The number of sources available and the number of languages available. Avaibality to customize a "dashboard view" for each client What do you dislike? Seems a bit overwhelming at times, and you can not click through to view the data What problems are you solving with the product? What benefits have you realized? Competitor Analysis

Accurate Resuslts, Great Support

What do you like best? Talkwalker has a pretty unique back-end system that and easy to use dashboard that generates some really cool graphs for our clients. Given the proper search set up, you can really generate some accurate results. The staff has also been super helpful with the learning curve. What do you dislike? Overall really great tool. The staff has been very helpful with all problems I've come across so far which has been mostly minor bugs and glitches. What problems ...

Great tool with a few adjusts to solve

What do you like best? Easy to use One year of past mentions Great usability Lots of options on graphs/charts Brings all the results Great extra features, like Alerts, Crisis and Competitors What do you dislike? Is a lit bit slow some times The tagging feature doesn't have levels of access Doesn't bring photos posted on Facebook (Only when it's posted on the page wall) Doesn't have a Social CRM features What problems are you solving with the ...

What a relief

What do you like best? Finally! Talkwalker, is the analytical tool we'd been looking for, Reach, Engagement, Audience activity. It's all in there. Perfect for Twitter monitoring and reporting with instant live data. I love the media options and how I am able to extract data on a per account basis. What do you dislike? There isn't a great deal to dislike in that the interface is simple and easy to use, the main thing I don't like is the fact I have a cap on my callouts, but that's ...

The best social media tool for monitoring

What do you like best? I like that TalkWalker sends me Alerts any time someone say something about my brand or something related What do you dislike? I don't think I can find something I don't like about this platform, it has everything I need for monitoring my brand on Internet What problems are you solving with the product? What benefits have you realized? Our major benefit is that we have a clear idea of which segment we need to attack in order to get more clients. ...

Newsaccess

What do you like best? What I like best about using the Talkwalker service is how user-friendly it is. As a person selling a social media monitoring tool, one of the main concerns I always seem to hear is "I couldnt work it", "Too Complicated", "Confusing". Talkwalker is so easy to use and I feel in this industry that is a major attribute. What do you dislike? Automated Sentiment is not good, I understand because it is global Monitoring is has to be automated but when I search down ...

Great monitoring and analytics tool perfect for tracking news coverage and social media

What do you like best? The web portal is user-friendly and the staff is very helpful in explaining how to find exactly the tools and results you need. It also provides great graphics that really demonstrate the effects of your program on coverage and social engagement. What do you dislike? The interface can be overwhelming at first, as there are so many features and options--once you get the hang of it though, it's easy to navigate. What problems are you solving with the ...

Best monitoring service I've ever used

What do you like best? The multiple visual based reporting options What do you dislike? Some functions still need fine tuning and exporting fields should include media outlet and region more easily. What problems are you solving with the product? What benefits have you realized? Clients are much happier with reports and our monitoring capabilities since we began using Talkwalker. It's much easier to examine conversations in the media with the tool's help.

Excellent, Efficient Product That's Easy to Use

What do you like best? I like the power and usability of the technology -- there is a lot you can do in Talkwalker, and since it's all centralized in one location, it's easy to see how the media mentions you search for become actionable insight. As a communications firm, this is valuable for our clients. Part of my job involves training the rest of my company on the tool, and it is incredibly user-friendly -- much more so than our previous monitoring tool, which most coworkers disliked ...

A fantastic tool and support team

What do you like best? I like the technology. Talkwalker has a great back-end system that allows the dashboard to work seamlessly. I can trust the data that comes in and know that I can filter it in many different ways. What do you dislike? The onyl think I don't like is the lack of "publication" name in the excel export. HOWEVER, because they are a technology company, this is something that they have already started to work on because we asked for it. They have great customer ...