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Talkwalker - Social Media Analytics Tools

Talkwalker Reviews in April 2025: User Ratings, Pros & Cons

Track your brand's buzz in real time.

4.3

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Talkwalker Reviews & Ratings

4.3

Very Good

Based on 311 ratings & 134 reviews

Rating Distribution

Excellent

(91)

Very Good

(38)

Good

(2)

Poor

(2)

Terible

(1)

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Showing 101-110 out of 134

SC

Stefano C

08/31/16

3.5 out of 5

Goog Tool, especially for Social Network KPI

What do you like best? I like best social network KPI for all posts, especially Engagement, Potential Reach and Trending Score. Automatic sentiment works pretty well (english). Easy to use is another quality of the tool. What do you dislike? Automatic sentiment for Italian language is not so accurate (but it's common for several listening platforms). Other crawlers are better than TalkWalker in order to retrieve data. Recommendations to others considering the product: ...

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DP

Dan P

06/09/16

5 out of 5

Instant business value through real-time social intelligence

What do you like best? it is an incredibly powerful and easy-to-use tool. It’s worth also mentioning that their support is extremely helpful and for those who are uncertain about how to set up (and maximise) a Boolean search they are on hand to do it for you. We’ve been incredibly impressed with how intuitive Talkwalker is to use, and their resources (Academy) have been hugely valuable. If you’re looking for a social media analytics tool then look no further, Talkwalker does what ...

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CG

Charlotte G

03/30/16

4.5 out of 5

Talkwalker alerts

What do you like best? Talkwalker alerts are an excellent way of keeping up with breaking news online. I use this service to monitor client coverage in real-time by selecting the 'as it happens' function. For slower moving news, I select alerts for 'once a day' or 'once a week'. This ensures I get client coverage as it's breaking online. It's very easy to set up & edit your Talkwalker alerts at any time. It's also a free service, which is welcome. Media monitoring ...

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JC

Jeremy C

12/07/15

5 out of 5

Innovative and polished with great customer support

What do you like best? The Analysis element of the service is powerful, quick and comprehensive enough to handle most standard media monitoring and analysis requirements. The global reach of the monitored sources makes the tool very strong in supporting clients with a worldwide brief. Turn to the IQ Apps and you unlock more analytics, more focus leading to more insight. The platform is fully customisable - build your own dashboards and automated reports to help cater to any reporting / ...

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IG

Igor G

11/30/15

5 out of 5

Excellent platform that keeps getting better.

What do you like best? The wide variety of formats available to visualize our data, as well as all the options for exporting the data and graphs to office documents and directly onto websites, makes extracting the information we need in support of our decision making much simpler, reducing workloads and allowing the same number of analysts to cover larger topics. We also love that they incorporate our feedback into their development roadmap meaning that issues we have with the ...

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AV

Atul V

11/17/15

3.5 out of 5

Reasons I use Talkwalker

What do you like best? The reason I chose Talkwalker was because it offers the key metrics such as no. of Buzz, Potential Reach, Engagement and Sentiments for all social media platforms including Twitter, Facebook, Instagram and YouTube, unlike any other social media monitoring tool. We can of course then plot all these metrics against topics, themes, sources, channels, custom filters, demographics, geographic, devices, etc. There are some features of Talkwalker which I find ...

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HL

Hélène L

11/01/15

4.5 out of 5

Excellent product for analytics and social listening

What do you like best? its very user friendly, and flexible in terms of use; we can monitor topics as well as brand pages with a lot of input What do you dislike? really...i don't dislike any thing...... Recommendations to others considering the product: A very competitive product compared to others What problems are you solving with the product? What benefits have you realized? we are a market research company specialized on mums and families; therfore, we track e ...

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MT

Marc T

10/20/15

4 out of 5

Intuitive Bedienung bei guter Quellenabdeckung

What do you like best? Die einfache Bedienung ermöglicht es auch Einsteigern, mit dem Tool schnell warm zu werden. Die Quellenabdeckung ist gut. What do you dislike? Die Sentiment Analyse liegt zu oft daneben Recommendations to others considering the product: Give it a try! What problems are you solving with the product? What benefits have you realized? Ideal zum Vorbereiten von Kundenpitches

YK

Yasmine K

08/20/15

5 out of 5

A great product

What do you like best? Talkwalker interface provides all the data and indicators we need to offer our client relevant analysis about their e-reputation. The tool is very easy to use and you may customize reports, alerts, dashboards, etc. Plus, Talkwalker support team is always available. What do you dislike? There are not many drawbacks. One thing to know though is that when you need a bigger package than the one you’re currently using, you need to commit for 12 months. That ...

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CG

Claudia G

08/14/15

4 out of 5

Great tool for web monitoring and market analysis

What do you like best? It's a very powerful tool for web monitoring, very useful on controlling web reputation, thanks to its alert feature. I found it very useful also for benchmark on social media, influencer analysis and market analysis (you can analyze in depth sectors and industries, with tag cloud, influencer, sentiment analysis and so on). What do you dislike? Sometime it's a little bit slow and it doesn't update some data (sentiment overall) when I make manual changes. ...

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