Talkwalker Reviews in April 2025: User Ratings, Pros & Cons

Great if functioned better

What do you like best? All of the different widgets that you can add to the report. What do you dislike? The site is slow, sometimes graphs don't output the way they are supposed to, and there are more technical errors than make me comfortable, which can be frustrating and time consuming. What problems are you solving with the product? What benefits have you realized? The client loves how in-depth we can get with our reporting.

The most friendly platform I've ever used

What do you like best? I like the opportunity to select contents and images and use them to automatically generate a report. What do you dislike? Sometimes I have problems in saving images (since they are not complete or with a low definition) What problems are you solving with the product? What benefits have you realized? Talkwalker is the basic of our business. We provide qualitative content analysis of social media buzz and it is really strategic using also quantitative ...

It's positive, it fits our needs

What do you like best? Extensive tracking. it does not miss results also considering search on Facebook where results are more difficult to detect. Real time tracking is really good, along with the possibility to filter results. Clean interface is quick and easily understandable. What do you dislike? Sentiment analysis: tag provided is not always reliable, tracking is sometimes not fautless. Recommendations to others considering the product: Really good for alerts, We ...

Talkwalker is the best

What do you like best? The wide variety of formats available to visualize our data, as well as all the options for exporting the data and graphs to office documents and directly onto websites, makes extracting the information we need in support of our decision making much simpler, reducing workloads and allowing the same number of analysts to cover larger topics. What do you dislike? Changing/editing topics, filters and channels requires leaving the page you are working on. This ...

Amazing and really helpful.

What do you like best? The ability of Talkwalker to monitor and organize data on the whole social media and web inventory. What do you dislike? Nothing in particular. The platform keeps its promises. What problems are you solving with the product? What benefits have you realized? Social media listening, influencers outreach, brand reputation, audience analysis.

Support Excellent

What do you like best? Support Assistance, Response Time, consultancy, brilliant UX, New Releases Frequency, Newsletter and Case study shared. What do you dislike? Just a little problems about section Report, that doesn't work like section analytics. What problems are you solving with the product? What benefits have you realized? Major benefit is having a real time dashboard that gives you a unique tool to monitor your brand reputation, for all web channel.

It changed my job and thus my life (in better, of course)

What do you like best? Dashboard functionalities, alerts, source coverage What do you dislike? Sentiment analysis in italian disappointing What problems are you solving with the product? What benefits have you realized? Realtime trending topics and influencers detection

Top functions and customer support

What do you like best? TalkWalker gives you great flexibility in data visualizing and query creation, real-time functions and alerts, and very accurate graphs. Customer support is best in class, with high availability of the TalkWalker team for suggestions, call conferences and updates about new tools and possible workflows. Not only you can get great quality technical support, but the TalkWalker team can help you on crafting tactics and strategies to best suit your company ...

Powerful & accurate tool

What do you like best? - Powerful tools which allows to capture results from everywhere at an international scale (recommended for international businesses) - High level of customization for queries, reports & alerts - Even if not tool-related, Talkwalker staff is very competent and friendly accompanying users in creating a new project & modifying it. For a new user like this has been crucial to make the best out of the tool. - Continuously improving, in 3 years as a ...

Powerful and simple

What do you like best? Talkwalker is a really powerful tool with lots of features. It can be both be used as an autmatic tool to extract trends and scenario in a while, or it can be used with advanced filters, parameters and funcionalities to dig into huge datasets. It works both as a daily tool for basic users and as a professional analytics tool for experts. What do you dislike? Actually nothing. It did its job perfectly. Recommendations to others considering the product: ...