TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

"10/10 Service"

What do you like best about Talkdesk? What i like the most fromTalkdesk is that is cloud based and that allows for easy deploymentand scalability, reducing the extenisve on-premises infrastructure and maintanance.

"talkdesk review"

What do you like best about Talkdesk? easy to use, very user friendly , great program for businesses What do you dislike about Talkdesk?

"Talk desk product review"

What do you like best about Talkdesk? Talk desk ensure to provide transparent network in terms of calling. It has great customer service and is user friendly What do you dislike about Talkdesk?

"VERY FRIENDLY TO USE WITH OUT BEEING A TECH SAVY"

What do you like best about Talkdesk? THE DIAL PAD HAS BIG NUMBERS AND ALSO TH What do you dislike about Talkdesk?

"Easy to use"

What do you like best about Talkdesk? I like you can change yourself to status and how you can transfer calls just from a click, so friendly and easy to use. When it comes down to monitoring, I like how you can pretty much get all the details about agents. Status change, calls taken. I can find everything when it comes down to productivity. Love it

"Very smooth implementation and transition"

What do you like best about Talkdesk? Excellent project management helped us to take this implementation at our own pace. The product itself is very user-friendly and easy for administrators. We have really liked the initial sales approach and regular follow-ups with very precise requirements gathering sessions compared to other vendors we scouted (Five9 and 3CX)

"It is easy to use and shows your your availability"

What do you like best about Talkdesk? It is easy to use and shows your your availability. it helps me to see which of my agents are logged on to tab, and i can also see who is going to take a call next.

"Talkdesk: Super beneficial!"

What do you like best about Talkdesk? I really like being able to see people's place in the call queue, as well as the call log of recent calls, how long those calls took, and being able to switch my status very easily.

"Great Product for Business"

What do you like best about Talkdesk? It was straightforward to use, and the call quality was always on point. What do you dislike about Talkdesk?

"Talkdesk - A hassle free calling experience"

What do you like best about Talkdesk? The calling feature and the easy to use feature specially while making calls and sending voice mail was amazing experience