Talkative Reviews in March 2025: User Ratings, Pros & Cons

"Great partner to work with!"

What do you like best about Talkative? Talkative have been our dedicated Live Chat fulfillment partner since 2018. The team are great to work with, and nothing is ever too much trouble. Customer experience is at the forefront of everything they do, and their ability to set up Live chat solutions quickly and effectively means that we can often exceed our client’s expectations with implementation. From a user perspective, we have jointly developed a console that works for a contact centre, ...

"Professional and easy to work with supplier"

What do you like best about Talkative? Talkative are an easy supplier to work with. They react quickly and understand the partnership between supplier and customer. Their technology is great and we have seen real measurable value and sales from introducing this system. What do you dislike about Talkative? I cant think of any downsides of working with Talkative. What problems is Talkative solving and how is that benefiting you? Putting our customers at the front and centre of our website, ...

"Great tool"

What do you like best about Talkative? The ease and convenience of registration and support. What do you dislike about Talkative? Sometimes the tool takes a while to respond, but nothing much. What problems is Talkative solving and how is that benefiting you? Fortunately it helps me a lot with the registration, I can now have a more precise automation.

"Brilliant to Work with"

What do you like best about Talkative? We decided to implement the Talkative web chat solution to integrate with our Mitel Contact Centre solution, enable translation and other features and provide more reassurance around GDPR. The Talkative team proved a pleasure to work with, they are pro-active and take on board suggestions for feature development, exceeding our expectations. What do you dislike about Talkative? Nothing to dislike – the product does not have Facebook messenger ...

"Great 'Webchat' solution"

What do you like best about Talkative? To be honest its the whole solution. It's ability to seamlessly integrate with our MITEL telephony was our initial attraction as we wanted to be able to manage webchat and calls together in the same system. However from the first discussion with Talkative we knew it was going to give us so much more. Talkative as a company are very easy to work with, they are down to earth, open and collaborative. Their solution has the bells and whistles you'd like as ...

"Great solution and product "

What do you like best about Talkative? The support and guidance we have received from Talkative has been invaluable and has enabled us to offer our customers the right level of service through live chat and meet expectations. We were able to work closely with Talkative from the initial scoping of the project through to implementation and post-launch improvements to ensure the product suited our needs and this was critical to the success. The integration into our phone and email systems ...

"Very happy with the product and company"

What do you like best about Talkative? Talkative have been very proactive in helping us increase our digital leads. They have worked hard to customise all of this to our brand, as well as ensuring the various lead generation tools are correctly tracking. They are forward-thinking, the results have been excellent nd the team easy to communicate with. There are also usually plenty of new developments in the pipeline for us to consider implementing. What do you dislike about Talkative? We have ...

"Sales growth!"

What do you like best about Talkative? We experienced a marked growth in leads after using Talkative’s products on our website. Set up was painless and the company are excellent to deal with. What do you dislike about Talkative? There is no mobile app. What problems is Talkative solving and how is that benefiting you? Talkative has bridged lines of communication between our customers and ourselves. This has caused a marked growth in sales and a decrease in abandoned checkouts.

"Outstanding solution"

What do you like best about Talkative? The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have been very impressed by our experience with them. They are very much recommended. What do you dislike about Talkative? There is nothing to dislike. The product was implemented according to schedule and cost. Recommendations to others considering Talkative: We recommend Talkative without reservation. What ...