9.3
Spot Score
Streamline your business with talech.
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Starts from $29/Month
Talech has shown to be a mixed bag based on recent reviews. While some users have expressed frustration with technical glitches, poor customer service, and billing issues, others have highlighted the software's ease of use and functionality when it works smoothly. Despite occasional technical difficulties and slow customer support response times, Talech offers ...Read more
Tech support agents are helpful and with a sense of humor.
The software, when working, does a fine job.
Severe technical issues causing operational disruptions and financial losses.
Inadequate and unresponsive customer support, leading to frustration and unresolved problems.
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Showing 61-70 out of 102
L
Laura
06/29/20
We keep having problems with the…
We keep having problems with the system...stops working in the middle of our busiest times during the day, and it takes sometimes an hour to get the problem fixed. I can't tell you how much money we've lost because we could't process credit cards because our system was down.
E
Elliot
06/29/20
Huge inconsistencies in knowledge of…
Huge inconsistencies in knowledge of customer service reps and "supervisors". Software updates initiate bizarre and frustrating bugs. On a separate issue, the online ordering platform, since roll out, has remained stagnant in it's relatively poor, beta-testing-style design.
C
CURT
06/29/20
Swapped pricing plans charged me for an…
Swapped pricing plans charged me for an upgraded service I didn’t know about for more than a year which added up to quite a lot. When I found out they really did nothing but took me back down in level but still higher than my had signed up for and I didn’t get all the money back
B
Bill
06/29/20
So sad
I tried for a long time to get my problem resolved then when I went to return merchandise I bought you said it was more than time allowed. You supposedly tried everything and to no avail. I am so disappointed, I was a long time customer and the first problem ended our relationship and nobody has even reached out to see why. Only a generated e mail....so sad
K
Kevin
06/17/20
Great system
Great system. I’ve been using it for a year & 1/2 and it’s been great for my business. easy to use and staff get it right a way.
S
Sofie
06/01/20
i would never recommend or use this…
i would never recommend or use this company again. I have requested on several occasions monthly invoices and a review of my current charges. i am going to cancel this service and just move on. Bottom line- lack of response, lack of care, no personal service.
B
Butch
05/31/20
Great customer service
Date of experience: June 01, 2020
J
James
05/31/20
trash
trash & over priced
W
Walaa
05/28/20
Very good
Very good service thanks for the help
LG
LESLIE GIBOLA
05/28/20
it s really frustrated to obtain rapid…
it s really frustrated to obtain rapid customer service from your company, we still waiting for a replacement for a terminal credit card model 3 I PP320-01T1358A INGENICO SERIAL NUMBER 17030PP82813613 IT S URGENT THAT W2E GET A REPLACEMENT UNIT THANK YOU ADRIAN PEÑA STORE MANAGER
