Sysomos Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Meltwater Social

"Easy to use. Great Customer Service. Always innovating."

What do you like best? The ease of use is probably the the best attribute. I work with a lot of other social listening platforms due to the licenses our clients have but always double check their results against Sysomos, as I feel the most comfortable with the results and how to use it to solve different tasks.

"Good products challenging sales "

What do you like best? Quality of product itself, Adam and Kristina as account managers, responsive support

"Hot and Cold"

What do you like best? The core search function works well and provides immediate insight into almost any marketing question we have.

"Excellent Tool, Amazing Account Managers"

What do you like best? Yes - the tool is great. I love that I can schedule and publish posts, monitor mentions, and search for digital mentions.

"Long time customer - we love Sysomos."

What do you like best? We worked with Sysomos since 2010 and have had nothing but good experiences with them. They are great to work with and continually update the platform.

"Great for keeping up with the latest trends on Social "

What do you like best? Great for keeping track of what people are saying about your brand, and for tracking online discussions. Email notifications let me be warned of potential risks as they happen, so we can respond quickly. Also great for ad hoc searching, which is valuable to research and strategy planning.

"Dinosaur or a product that needs to be hit with a meteor"

What do you like best? There are a lot of different ways you can organize the data but there are always missing gaps

"User friendly tool that can give you lots of insight"

What do you like best? Once you have run a query, the analytics are created for you, of which you can then simply add widgets to create your own custom dashboard.

"Quick and Deep"

What do you like best? It's one of the faster solutions on the market - letting you run complex queries without a whole lot of chug time. The data exports can take a bit longer, but provide much richer data than the dashboard.

"Great platform for what you need, not the easiest"

What do you like best? The information Sysomos provides is excellent, from conversation volume to influential personas, to social listening, it's all there and extremely reliable.