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8.8

Spot Score

Sysomos - Social Media Management Software

Sysomos Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Meltwater Social

Amplify your social media presence with advanced automation tools.

3.9

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Sysomos Reviews & Ratings

3.9

Very Good

Based on 1502 ratings & 118 reviews

Rating Distribution

Excellent

(24)

Very Good

(62)

Good

(24)

Poor

(6)

Terible

(2)

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Showing 1-10 out of 118

UI

User in Marketing and Advertising

04/05/20

3 out of 5

"Social publishing review"

What do you like best? Tie in with our public relations efforts What do you dislike?

UI

User in Market Research

11/10/19

3 out of 5

"Average for data collection"

What do you like best? It has quite effective real time monitoring. Seeing maps and being able to categorise is easy to use. Also intuitive UX.

UI

User in Public Relations and Communications

10/24/19

3 out of 5

"easier than some legacy tools"

What do you like best? I like that it is very customizable and it does make a nice, easy report you can export with minimal effort

VB

Vishal B

07/27/19

4 out of 5

"Sysomos was the first analytics tool i used as a fresher"

What do you like best? Sysomos is a very simple tool, there is nothing hidden part in it, you have to simply put a query and other filters and you'll get the result. I started my career in analytics then i first used Sysomos as a tool and it helped me understand analytics more. Simplicity is its key point whereas there are too many filters which can extract exact data which we want, Data visualization is also good which includes word cloud, demographics. Analytics metrics visualization is ...

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UI

User in Computer Software

05/28/19

5 out of 5

"Great platform integrated within the Meltwater suite"

What do you like best? Takes a deeper look at social media metrics that you cant find in basic social platforms

TM

Tiffany M

03/05/19

4 out of 5

"My review"

What do you like best? What I like best about Sysomos is that I can manage everything throughout social media.

UI

User in Information Technology and Services

02/07/19

5 out of 5

"Sysomos - Amazing platform"

What do you like best? Sysomos is amazing at monitoring media mentions overall. It pulls in data from everywhere. I also love that there is a query builder -- so if you're not great at building queries to help you search for what you're looking for, there is a tool built-in that will help you develop the query for your search. I also love all the analytics tools -- such as influencer identification. It's really helpful in finding out whether search results are relevant to the company.

AD

Ayadhiry D

12/06/18

4.5 out of 5

"User friendly"

What do you like best? Easy navigation around the different components. Great customer service.

AD

Ayadhiry D

12/06/18

4.5 out of 5

"User friendly"

What do you like best? Easy navigation around the different components. Great customer service.

SH

Stacey H

10/16/18

4.5 out of 5

"Easy to use. Great Customer Service. Always innovating."

What do you like best? The ease of use is probably the the best attribute. I work with a lot of other social listening platforms due to the licenses our clients have but always double check their results against Sysomos, as I feel the most comfortable with the results and how to use it to solve different tasks.