9.8
Spot Score
Streamline IT support anytime, anywhere.
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SysAid offers custom pricing plan
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Showing 31-40 out of 695
NS
Nonkululeko S
06/21/23
"Best IT Support and Management tool"
What do you like best about SysAid? I can chat and send emails to users on the system without using other means of communication. What do you dislike about SysAid?
RL
Ron L
06/21/23
"SysAid is Great!"
What do you like best about SysAid? Very user-friendly, scalable, customer service is great. What do you dislike about SysAid?
DS
David S
06/15/23
"SysAid review"
What do you like best about SysAid? The out-of-the-box solution met all our business requirements. The transition process from our previous ITSM solution to SysAid was made easy with the assistance of a very professional integration team.
AR
Anonymous Reviewer
05/05/23
Why I love SysAid? Read this review
PROS: SysAid is excellent with service desk management and ITSM CONS: The dashboard can have a little improvement.
FM
Francisco Mira
03/16/23
automated helpdesk – SysAid
PROS: Definitely the automation of processes within SysAid facilitates the integration with our internal processes and creates a synergy with our customers who consume the service. CONS: The integration and parameterization to our internal processes was a bit delayed, but it left us with an important learning model.
FM
Francisco M
03/15/23
"Automated Helpdesk - SysAid"
What do you like best about SysAid? The experience has been rewarding, the way you can parameterize and organize your workflow to create a synergy between your clients and administrators allows you to create an excellent customer service experience.
NL
nelson l
03/07/23
"SysAid, the best ITSM soft."
What do you like best about SysAid? I like the software because help me to manage my help desk team. Especially to organize all the requests and incidents reports. Of course, can give the best service to my users.
TP
Temitope P
02/14/23
"Best Service Management Software"
What do you like best about SysAid? The ability to measure performance and attach SLA to tickets. The solution can be used by any department to capture staff performance.
SW
Stascius W
02/14/23
"Excellent Helpdesk Solution"
What do you like best about SysAid? I love the way that you can keep abreast of your tickets and track admin What do you dislike about SysAid?
BD
Bhavin D
02/14/23
"Life saving ITSM tool"
What do you like best about SysAid? I like the new self service portal! Amazing customisation in terms of templates for tickets. Can create as many categories as possible to cater your own needs.
