Synthesio Reviews in February 2025: User Ratings, Pros & Cons

Synthesio is great solution for managing social media activities

PROS & CONS What are the best aspects of this product? Synthesio offers powerful defense system against potential risks to our brand, we can highlight customer sentiment and react faster according to the needs of our customers. Also, there are daily alerts that highlight potential risks and it depends on the data that is useful. The customer support team is always willing to help and assist us through every step of the product. What aspects are problematic or could work better? The auto ...

This is great platform with wonderful insight

PROS & CONS What are the best aspects of this product? I like that this tool provides us with robust data on business pitches and it provides with thorough knowledge on potential clients and their behavior on social media. ROI provides us with information on how social media works and our performance. This tool has one of the best client service and account managers, they help us get best experience from this product, they help us to figure out how this product works and what we get from ...

This is accurate social media monitoring solution

PROS & CONS What are the best aspects of this product? This tool is easy to set up, it has great dashboard and user-friendly modules. It is customizable solution and easy to use. It allows us to update preferences and provides us with interactive data charts that are extremely useful for real-time analysing, monitoring and reporting. The support team is responsive and always willng to help. What aspects are problematic or could work better? I’d like to pull specific data from various social ...

It is highly useful solution

PROS & CONS What are the best aspects of this product? What I like most about Synthesio is its flexibility, you can easily customize the dashboards so it can meet all your needs. I like the multiple topic structure approach for developing queries. The customer service is responsive, always willing to help and they care about our performance. What aspects are problematic or could work better? I’d like to see native platform engagements including mentions in the export. But when I mention ...

I have great experience with Synthesio

PROS & CONS What are the best aspects of this product? This is very easy to use product. It is highly flexible and wonderful tool for reporting. The client service team is important to us and they assist and help us along the way. This is great and ful featured solution for social analytics and campaign management. We can spot valuable opportunities thanks to its thorough insights. I like its navigation and set up. What aspects are problematic or could work better? The privacy policies are ...

Synthesio is easy to use and it provides great insights

PROS & CONS What are the best aspects of this product? This product is user-friendly and intuitive wih great design and visualisation of data, there are charts and graphs so you can easily analyze your data. You can export the chart or you can use raw data for future manipulations. Also, it offers real time insights, crisis tracking and social media monitoring. With this tool we managed to increase mentions and followers. What aspects are problematic or could work better? In my opinion the ...

It is perfect tool for measuring our brand's social image

PROS & CONS What are the best aspects of this product? This is wonderful social intelligence analysis solution. It measures every project and data. I have great experience with its customer service team because they are helpful and always responsive. We can easily manage and create successful projects thanks to this software. What aspects are problematic or could work better? They could improve their mobile capabilities because I’m often on the go and I always use my mobile device to finish ...