Syncro Reviews in April 2025: User Ratings, Pros & Cons

"Easy, affordable, responsive, and powerful"

What do you like best about Syncro? The integrations with various third party vendors works very well. The scripting environment is a simple as powershell and works very fast. Scripts launch withing seconds. The use of Chocolatey as a source for 3rd party software updates is genius. Navigation of the UI is fast and simple. I love that Syncro is using modern infrastructure and coding techniques. Utilizing docker and public cloud services for their platform. Creating scaleable and highly ...

"Synchro is the solution I have been waiting for!"

What do you like best about Syncro? Synchro provides a one-stop solution for my business. I have an MSP business along with a brick and mortar retail service location and find that it takes care of many needs that were formerly taken care of by different solutions. Now with synchro everything I need, RMM,PSA, Remote Access HHelp Desk and even my email lists and reminders are all in one spot at one cost point. No added cost per endpoints! What do you dislike about Syncro? Synchro is rapidly ...

"Syncro RMM and more"

What do you like best about Syncro? Its an all-in one platform, you manage your service requests, run scripts, monitor and take control of your customer devices all from one single web page. What do you dislike about Syncro? The existing copy/past functionality but I guess you get used to it. Recommendations to others considering Syncro: A very cheap solution for small MSPs which offers them a great to platform to run their business on. What problems is Syncro solving and how is that ...

"Syncro is the best"

What do you like best about Syncro? I like how easy it is to setup policies, invoices, and tickets What do you dislike about Syncro? There is not much i don't dislike as syncro works to exactly need and want Recommendations to others considering Syncro: It just works as its intended What problems is Syncro solving and how is that benefiting you? Keeping everything in one location

"Syncro is on its way to replace any of the 'big boys' in the RMM PSA market"

What do you like best about Syncro? Excellent security, client on boarding, patching, inventory What do you dislike about Syncro? Nothing to dislike, as I expect their schedule of features and integrations is excellent. What problems is Syncro solving and how is that benefiting you? Patching, ticketing, inventory. Besides being an excellent RMM, the pricing per tech is much better for how we sell our solution. Since we resell this as a feature, it is important and makes our company look ...

"Awesome Sauce"

What do you like best about Syncro? The Reports are through, so many possiblilites. They are constantly adding new features. What do you dislike about Syncro? The only issue we have is with the builtin Remote Software, still good though. Sometimes buggy What problems is Syncro solving and how is that benefiting you? We are able to easily help all of our clients. We also love the integrations that Syncro has. We currently are able to integrate with pax8 and bitdefender. We can easily check ...

"Syncro Makes Everything So Easy & Intuitive!"

What do you like best about Syncro? I love how Syncro is all inclusive. Billing, tickets, knowledge base, antivirus and RMM all in one! I switched over from RepairShopr, which is another great tool from the same developers of Syncro. However, Syncro is way more feature rich and includes all of the features I was looking for out of an RMM. Before RepairShopr, I was using QuickBooks and Syncro makes QuickBooks look like child's software. I'm honestly so happy with Syncro. Usually about every ...

"Easy to use software for online communication systems."

What do you like best about Syncro? The service that Syncro provides to users is distinguished by its excellence, as it allows to boost communication through its real-time chat through websites. The software has surprised me because of how customizable it is to work, has features for screen sharing, proactive chat, transfer or routing, among many other functions that are highly useful when using the service. The software is very easy to use which I consider a plus because it allows anyone ...

"Moving to Syncro was a great decision"

What do you like best about Syncro? I am a one man IT Consulting business serving mostly business clients in a hybrid break-fix / MSP model. I was using Solarwinds before but it was cost prohibitive to deploy costly agents to client machines. With Syncro, I can easily deploy a full-featured agent to every client system for a reasonable annual fee. I have used custom polices to either fully manage or simply monitor client issues depending on my client relationship. Prior to switching to ...

"Improved service and customer satisfaction"

What do you like best about Syncro? Syncro has allowed us to automate some time consuming tasks when initially setting up a client. At the same time, it makes sure that our clients stay in the loop about every step and makes it easy to lodge any support ticket. It has also integrated our branding quite nicely, giving the idea of a coherent service offering by us. What do you dislike about Syncro? Some of the website integration is not as pretty or user friendly as it could be. This makes ...