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Sybill - Conversation Intelligence Software

Sybill Reviews in February 2025: User Ratings, Pros & Cons

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Sybill Reviews & Ratings

Rating Distribution

Excellent

(23)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 25

DR

Daniel R

04/20/23

4.5 out of 5

"Helps me catch up on sales calls"

What do you like best about Sybill? As a product marketer I need to stay in sync with all customer calls to inform my GTM initiatives. But this is time intensive. Sybill helps me go through the transcript and go to the section of the call I'm most interested in. What do you dislike about Sybill? Yet to experience any pet peeve with Sybill. What problems is Sybill solving and how is that benefiting you? Saves me time and helps me scale listening to all conversations my sales and CS teams ...

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ES

Ethan S

04/18/23

5 out of 5

"Couldn't make my life any easier, 10 demo's a day and everything I need to review them."

What do you like best about Sybill? From someone demo'ing 10 new prospects a day; I couldn't ask for a better 'notetaker'. Everything is tracked, everything is there for me to review, it's seamless. What do you dislike about Sybill? I would say this about any tech, we have been too spoiled, but I wish the meetings were transcribed and presented a little faster and more consistently. What problems is Sybill solving and how is that benefiting you? As a notetaker, Sybill transcribes my ...

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GN

Greg N

04/18/23

4.5 out of 5

"Great meeting notetaker that allows me to focus on the conversation"

What do you like best about Sybill? Sybill is my new best friend! I can focus on the discussion, not taking notes. I've compared my notes versus Sybill's notes and it captures many things that I missed. Well worth it. What do you dislike about Sybill? Sybill is not inexpensive, but it adds significant value. The integration with HubSpot could be better. Also, it is really geared towards sales discussions, it doesn't generally capture the context for non-sales discussions (team meetings, ...

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RA

Ramsey A

03/09/23

5 out of 5

"A Champ's dream come true"

What do you like best about Sybill? Summaries are out of this world. While it's not 100%, it's about 95% there, but 95% better than 0% is something to definitely brag about. It's an enormous time saving and an extremely accurate way to understand what happened on a call, what next steps are, and where the deal stands. We use this for sales, marketing, CS, and even for our member calls to help understand who are the most engaged. As a user for the past couple of years, the tech continues to ...

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AS

Adam S

03/02/23

5 out of 5

"Sybill gives me the summary, action items, engagement notes and key indicators I've been looking for"

What do you like best about Sybill? Sybill's interface is intuitive, and their summaries and action items are spot on. The integration to SFDC means I don't have to update the notes field manually, and the AI emails to follow up are a huge time saver. Processing the calls takes about 30 minutes, but I love the slack notifications to let me know when it's ready. What do you dislike about Sybill? The cost could add up if you had a large team, but the value is there if your entire team uses ...

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NR

Norm R

02/14/23

5 out of 5

"Sybill's Team has something really special on their hands"

What do you like best about Sybill? The tool is truly creative and gives you valuable insights about your calls. I really liked that the tool gives you an export of all the insights, people, and even their expressions and engagement during the call. While this might sound similar to other tools, the fact that it takes in additional data points for learning about people's behavior and engagement makes it truly special and is a huge differentiator in the market. What do you dislike about ...

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CF

Casey F

02/14/23

5 out of 5

"Helps our team fully understand the impact of our calls"

What do you like best about Sybill? I've used several meeting note taking/recording tools and Sybill is by far the most useful. They really listen to their customers and make improvements on a weekly basis. The best part is that we can easily understand the call sentiment and can benchmark how our sales calls are going. Also, we can share the call with the other stakeholders who couldn't make the initial call and that saves a lot of time. Oh, also, I can review the sales calls that my team ...

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TE

Tyler E

02/13/23

5 out of 5

"Game changer"

What do you like best about Sybill? The analysis report I receive after each call makes sure I don't miss any relevant part of the conversation and makes updating the CRM a breeze. My leadership appreciates the thoroughness of the analysis as well. What do you dislike about Sybill? The accuracy of the analysis is improving but it's not great quite yet. I would like it to provide more MEDDICC specific relevancy. Pricing is a little steep but it's worth it. What problems is Sybill solving and ...

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LG

Leslie G

02/09/23

5 out of 5

"Sybill.ai is a must to be able to "read the room" while still focusing on the customer."

What do you like best about Sybill? I rely on sybill.ai to be my assistant on calls. It is difficult to really focus on what the customer is saying (and not saying) if you are worried about taking notes and reading the room. You always miss something if there are multiple people in the meeting. Who's paying attention, who's slumping, smiling, nodding etc and you can't rely only on the speaker to give you the full information. I also love the CRM integration, no more double taking of ...

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DJ

Damondrick J

02/09/23

5 out of 5

"WOW! The best meeting capture tool I've ever used."

What do you like best about Sybill? I love how automated the features are in Sybill. It just shows up to my meeting, records the video/audio, creates an AI summary, emails me the summary, gives me unlimited meeting storage, and now it even writes the follow-up email for me using AI. Absolutely incredible! Otter.ai used to be my transcription service, but now Sybill is my go-to. The team is also very, very innovative. It seems new great features are being released regularly. Excited to see ...

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