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Swiftype Search - Site Search Software

Swiftype Search Reviews in April 2025: User Ratings, Pros & Cons

Effortless search that finds what you need.

4.4

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Swiftype Search Reviews & Ratings

4.4

Very Good

Based on 156 ratings & 181 reviews

Rating Distribution

Excellent

(106)

Very Good

(65)

Good

(6)

Poor

(0)

Terible

(4)

Expert's Review

Swiftype stands out as a powerful search engine tool that offers accurate and predictive results, making it an essential system for effective search management. With a classy and easy-to-navigate interface, Swiftype excels in providing quick and accurate search results, enhancing website management capabilities significantly. The platform's flexibility and ...Read more

Swiftype Search pros and cons

  • The tool interface is classy and easy to navigate, providing a responsive experience.

  • Swiftype offers a good technical help and free trial for beginners, aiding in website management.

  • The software provides flexible functionalities and collaborative tools for users.

  • It offers tools to create a better search experience with stable performance and variety of necessary tools.

  • Users may face challenges in customizing indexes for certain document formats, limiting customization options.

  • Some users find the pricing structure somewhat high, especially for additional functionalities, impacting smaller companies.

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Showing 81-90 out of 181

AI

Administrator in Medical Devices

12/21/17

0.5 out of 5

Not so great

What do you like best? It works, whenever you remember to force a crawl update. What do you dislike? Does not directly integrate into Magento (so a single search, turns up as 8 search results, due to Magento's caching methods). The Analytics are completely out to lunch and inaccurate (you cannot exclude search queries by IP, so you cannot remove internally generated searches). Basically makes the Analytics useless. Too expensive for the results and lack of useable analytics. ...

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RD

Richard D

10/16/17

5 out of 5

Excellent Site Search Solution

What do you like best? Swiftype Site Search is very easy to use and I was able to implement the basic search functionality in about an hour. It's also very powerful and customizable to meet specific business needs. Their support has been very friendly and helpful when I needed additional assistance. What do you dislike? There is no way to customize the fields of indexed PDF and Word documents. Recommendations to others considering the product: Highly recommended. Sure, it's ...

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10/16/17

5 out of 5

Excellent Site Search Solution

What do you like best? Swiftype Site Search is very easy to use and I was able to implement the basic search functionality in about an hour. It's also very powerful and customizable to meet specific business needs. Their support has been very friendly and helpful when I needed additional assistance. What do you dislike? There is no way to customize the fields of indexed PDF and Word documents. Recommendations to others considering the product: Highly recommended. Sure, it's ...

Read more

PB

Piotr B

10/02/17

4.5 out of 5

Developing with Swiftype is quite easy with detailed documentation and high-qaulity support

What do you like best? Swiftype's documentation is very extensive and thorough, which was extremely helpful in the development process. Support staff was frequently very quick to respond with detailed and helpful responses , not to mention a cheerful attitude, making for a pleasant experience. What do you dislike? So much documentation did take a lot of time to digest. Perhaps the addition of of video step-by-step tutorials for the jQuery plugin integration might be helpful to ...

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10/02/17

4.5 out of 5

Developing with Swiftype is quite easy with detailed documentation and high-qaulity support

What do you like best? Swiftype's documentation is very extensive and thorough, which was extremely helpful in the development process. Support staff was frequently very quick to respond with detailed and helpful responses , not to mention a cheerful attitude, making for a pleasant experience. What do you dislike? So much documentation did take a lot of time to digest. Perhaps the addition of of video step-by-step tutorials for the jQuery plugin integration might be helpful to ...

Read more

08/15/17

4 out of 5

A welcome oasis for a Google CSE migrant

What do you like best? The ability to shape and guide the returned results to ends that benefit your business model is well handled. Features in this area are what make Swiftype rise above simply replacing our Google services. In the midst of set-up I've had the need to contact support and I always found them helpful and quick responding. Providing code samples and links to relevant resources. What do you dislike? While Swiftype presents good value relative to their competitors it's ...

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CP

Chris P

08/15/17

4 out of 5

A welcome oasis for a Google CSE migrant

What do you like best? The ability to shape and guide the returned results to ends that benefit your business model is well handled. Features in this area are what make Swiftype rise above simply replacing our Google services. In the midst of set-up I've had the need to contact support and I always found them helpful and quick responding. Providing code samples and links to relevant resources. What do you dislike? While Swiftype presents good value relative to their competitors ...

Read more

08/07/17

5 out of 5

Easy to implement with good results

What do you like best? I like how easy it was to implement and how the search results are meaningful. What do you dislike? I don't like how it used a hash tag on submit instead of a question mark. This made the implementation a little less intuitive. Recommendations to others considering the product: Give them a try. They are doing some great work What problems are you solving with the product? What benefits have you realized? We needed a quick, easy search engine for our site ...

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AI

Administrator in Insurance

08/07/17

5 out of 5

Easy to implement with good results

What do you like best? I like how easy it was to implement and how the search results are meaningful. What do you dislike? I don't like how it used a hash tag on submit instead of a question mark. This made the implementation a little less intuitive. Recommendations to others considering the product: Give them a try. They are doing some great work What problems are you solving with the product? What benefits have you realized? We needed a quick, easy search engine for ...

Read more

08/06/17

4.5 out of 5

Easy API and Good Support

What do you like best? Swiftype was able to accommodate our complex site and using the API was a breeze. I've contacted support for small issues a few times and each time they were very responsive and always able to resolve my issue. What do you dislike? The search preview often showed the same content for every page since it was pulling from our header. On a smaller site this would be easy to change via the tags feature though. What problems are you solving with the product? What ...

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