Swiftype Search

Exceptional customer service, excellent product

What do you like best? The customer service has been excellent. The response time for customer service is above the industry average. The autocomplete is a bonus that adds value to the product. What do you dislike? The dashboard. It is often difficult to find how to remove and add urls especially if the url has been deleted. Recommendations to others considering the product: For an internal site search, it's the best solution. Once implemented, it's easy to maintain and very ...

Exceptional customer service, excellent product

What do you like best? The customer service has been excellent. The response time for customer service is above the industry average. The autocomplete is a bonus that adds value to the product. What do you dislike? The dashboard. It is often difficult to find how to remove and add urls especially if the url has been deleted. Recommendations to others considering the product: For an internal site search, it's the best solution. Once implemented, it's easy to maintain and very ...

Great Site Search and Helpful Staff!

What do you like best? Accurate results, easy to use, feature packed, helpful reporting, clean UI, and very helpful team who's always been their for us. I can't say enough great things about Swiftype.com. What do you dislike? i honestly have no complaints. Anything we have needed for our ecommerce site can be accomplished. Recommendations to others considering the product: Absolutely. Their product is great but their level of support is second to none. I contacted them on a ...

Great Site Search and Helpful Staff!

What do you like best? Accurate results, easy to use, feature packed, helpful reporting, clean UI, and very helpful team who's always been their for us. I can't say enough great things about Swiftype.com. What do you dislike? i honestly have no complaints. Anything we have needed for our ecommerce site can be accomplished. Recommendations to others considering the product: Absolutely. Their product is great but their level of support is second to none. I contacted them on a Sunday ...

New to Search

What do you like best? Being able to easily create search results and my current contact has been really helpful. (Mike Wong) What do you dislike? A tough learning curve. Haven't looking for tutorials yet. What problems are you solving with the product? What benefits have you realized? Making sure the right products are showing up based off search.

Simple and accurate search tool

What do you like best? I like that the customization and weighting of search results is easy to update and change. If I want to make sure that a result is prominent for a search or absent for a search it is very easy to control. What do you dislike? Some of the installation instructions and steps are a little confusing for the amateur. I wish it were a little more user friendly in this regard. Recommendations to others considering the product: This is a great tool for small and ...

Simple and accurate search tool

What do you like best? I like that the customization and weighting of search results is easy to update and change. If I want to make sure that a result is prominent for a search or absent for a search it is very easy to control. What do you dislike? Some of the installation instructions and steps are a little confusing for the amateur. I wish it were a little more user friendly in this regard. Recommendations to others considering the product: This is a great tool for small ...

Swiftype has changed the way users use our site

What do you like best? How easy it was to implement! I just installed their Wordpress plugin, added a search box, and all of a sudden it was working. We used the plugin for about two years and then once the tech team had more bandwidth we implemented the site crawler. What do you dislike? I was unable to combine multiple Wordpress installations Recommendations to others considering the product: Go with the Crawler not the wordpress plugin if you have time to implement it. What ...

New to Search

What do you like best? Being able to easily create search results and my current contact has been really helpful. (Mike Wong What do you dislike? A tough learning curve. Haven't looking for tutorials yet. What problems are you solving with the product? What benefits have you realized? Making sure the right products are showing up based off search.

Swiftype has changed the way users use our site

What do you like best? How easy it was to implement! I just installed their Wordpress plugin, added a search box, and all of a sudden it was working. We used the plugin for about two years and then once the tech team had more bandwidth we implemented the site crawler. What do you dislike? I was unable to combine multiple Wordpress installations Recommendations to others considering the product: Go with the Crawler not the wordpress plugin if you have time to implement it. ...