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Swiftype Search - Site Search Software

Swiftype Search Reviews in April 2025: User Ratings, Pros & Cons

Effortless search that finds what you need.

4.4

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Swiftype Search Reviews & Ratings

4.4

Very Good

Based on 156 ratings & 181 reviews

Rating Distribution

Excellent

(106)

Very Good

(65)

Good

(6)

Poor

(0)

Terible

(4)

Expert's Review

Swiftype stands out as a powerful search engine tool that offers accurate and predictive results, making it an essential system for effective search management. With a classy and easy-to-navigate interface, Swiftype excels in providing quick and accurate search results, enhancing website management capabilities significantly. The platform's flexibility and ...Read more

Swiftype Search pros and cons

  • The tool interface is classy and easy to navigate, providing a responsive experience.

  • Swiftype offers a good technical help and free trial for beginners, aiding in website management.

  • The software provides flexible functionalities and collaborative tools for users.

  • It offers tools to create a better search experience with stable performance and variety of necessary tools.

  • Users may face challenges in customizing indexes for certain document formats, limiting customization options.

  • Some users find the pricing structure somewhat high, especially for additional functionalities, impacting smaller companies.

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Showing 31-40 out of 181

FB

Frank B

03/15/18

0 out of 5

SwifType search results are incorrect

What do you like best? We have installed Swiftype on about two dozen of our web properties and liked the administrative facilities. What do you dislike? Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request. We have worked with their technical ...

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UI

User in Information Services

01/31/18

3.5 out of 5

Review for swiftype

What do you like best? They provide easy UI on swiftype.com and APIs which are able to intergrated easily and rapidly. What do you dislike? I hope they provide more examples and codes. Recommendations to others considering the product: If you need search engine with less cost, I recommend this product. I believe you are able to integrate it simply. What problems are you solving with the product? What benefits have you realized? The swiftype's search engine are very ...

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01/31/18

3.5 out of 5

Review for swiftype

What do you like best? They provide easy UI on swiftype.com and APIs which are able to intergrated easily and rapidly. What do you dislike? I hope they provide more examples and codes. Recommendations to others considering the product: If you need search engine with less cost, I recommend this product. I believe you are able to integrate it simply. What problems are you solving with the product? What benefits have you realized? The swiftype's search engine are very fast and we ...

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01/09/18

4 out of 5

Great improvement to our site search!

What do you like best? Ease of use of the interface. It was easy to get up to speed quickly. What do you dislike? Search results did not handle our product #s as well as I'd hoped. What problems are you solving with the product? What benefits have you realized? Our native site search was very poor and we need an alternative.

ES

Executive Sponsor in Luxury Goods & Jewelry

01/09/18

4 out of 5

Great improvement to our site search!

What do you like best? Ease of use of the interface. It was easy to get up to speed quickly. What do you dislike? Search results did not handle our product #s as well as I'd hoped. What problems are you solving with the product? What benefits have you realized? Our native site search was very poor and we need an alternative.

01/02/18

5 out of 5

Great Customizable Experience

What do you like best? I like how easy Swiftype is to use and the power of being able to rank and customize the results to a query so that I can ensure the user is getting the results that will be more helpful. What do you dislike? I wish Swiftype would allow me to add URLs it doesn't recognize. For example, I have a few symbolic links or pages with redirects that send the user directly to a system we utilize. It would be extremely helpful if I could include those within the search ...

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AI

Administrator in Education Management

01/02/18

5 out of 5

Great Customizable Experience

What do you like best? I like how easy Swiftype is to use and the power of being able to rank and customize the results to a query so that I can ensure the user is getting the results that will be more helpful. What do you dislike? I wish Swiftype would allow me to add URLs it doesn't recognize. For example, I have a few symbolic links or pages with redirects that send the user directly to a system we utilize. It would be extremely helpful if I could include those within the search ...

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01/02/18

4.5 out of 5

SwifType has really helped with our e-Commerce site

What do you like best? We like the ability to use the API to customize our search process. The API documentation was thorough and allowed us to get up and running very quickly. What do you dislike? We need some better granular controls for ensuring the proper items are returned in a given order. The beginning level does not include any form of phone support, which is often needed to quickly resolve simple issues. Recommendations to others considering the product: If you are looking ...

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DH

Dennis H

01/02/18

4.5 out of 5

SwifType has really helped with our e-Commerce site

What do you like best? We like the ability to use the API to customize our search process. The API documentation was thorough and allowed us to get up and running very quickly. What do you dislike? We need some better granular controls for ensuring the proper items are returned in a given order. The beginning level does not include any form of phone support, which is often needed to quickly resolve simple issues. Recommendations to others considering the product: If you are ...

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12/27/17

4 out of 5

Analytics simplified

What do you like best? The ability to check the most popular searches and compare the results with the previous day, week or month provides a very powerful tool on what to improve. What do you dislike? The weekly percentage could be biased. I prefer seeing all daily, weekly and monthly changes in the summary. What problems are you solving with the product? What benefits have you realized? As a user, seeing how the contents of the website are being searched and being able to easily ...

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