Swiftype Search

Custom Search Made Easy

What do you like best? Ease of setup was the best part. Added my URLs, configured the search box and placed it on the site. We had search on our enterprise website running Adobe AEM with less than a day's worth of development and testing. What do you dislike? I would like to see the ability to inject third party results and content into the system. Not only spidering my content, but adding custom content more easily. Recommendations to others considering the product: Definitely do ...

Custom Search Made Easy

What do you like best? Ease of setup was the best part. Added my URLs, configured the search box and placed it on the site. We had search on our enterprise website running Adobe AEM with less than a day's worth of development and testing. What do you dislike? I would like to see the ability to inject third party results and content into the system. Not only spidering my content, but adding custom content more easily. Recommendations to others considering the product: ...

Swiftype Site Search Review

What do you like best? Coming across Swiftype at the beginning of learning how to code made the fact that it was easy to get up and running my favorite part. What do you dislike? Non-tech related, I do feel that the cost per month, for our site, is a little steep. What problems are you solving with the product? What benefits have you realized? Being able to see what people are searching for helps us to make sure we are focusing on the correct content to engage our users.

Swiftype Site Search Review

What do you like best? Coming across Swiftype at the beginning of learning how to code made the fact that it was easy to get up and running my favorite part. What do you dislike? Non-tech related, I do feel that the cost per month, for our site, is a little steep. What problems are you solving with the product? What benefits have you realized? Being able to see what people are searching for helps us to make sure we are focusing on the correct content to engage our users.

It's easy to implement and customize/improve

What do you like best? It's easy to customize/adjust the weighting of search of accuracy via admin site and/or adding the custmized meta tag. What do you dislike? If we can get support in Japanese, it may be better for us in Japan. Recommendations to others considering the product: It's very easy to implement for us and provide the filtering function for users. What problems are you solving with the product? What benefits have you realized? Before we use swiftype, it was very ...

Customizable search the way it was meant to be!

What do you like best? The results filtering and ranking flexibility of Swiftype are unmatched by other solutions in the market. The admin portal is very user-friendly, even for not technical managers to cultivate successful search results. Platform offers very robust and granular options/capabilities which puts the control and power back into your own hands. What do you dislike? Very little our organization doesn't like about Swiftype, but we could have used a little more ...

Swiftype is a great product and team to work with

What do you like best? I most enjoy being able to curate content exactly as we deem appropriate. In the past we've had a frustrating experience getting our results to rank in the order we deem most appropriate for our agents and customers, if we can get it to rank at all in some cases. What do you dislike? I've not seen eye to eye with a former customer experience manager who was unwilling to provide us data I was using to justify Swiftype's continued existence in our environment. The ...

Great search tool

What do you like best? The weighting controls -- I can change the relevance of certain things within search to make sure my users get what they are looking for What do you dislike? The system definitely has a bar you have to get over to be a power user. Part of that is inherent to how powerful it is, but still -- I couldn't just hand it to someone on my team without extra training. Recommendations to others considering the product: Get a demo, it's worth your time. What problems ...

Great Search Tool for our Help Center

What do you like best? Easy implementation, customization and good reports. What do you dislike? Nothing special, I am very satisfied with the product What problems are you solving with the product? What benefits have you realized? Site search for our Help Center

It's easy to implement and customize/improve

What do you like best? It's easy to customize/adjust the weighting of search of accuracy via admin site and/or adding the custmized meta tag. What do you dislike? If we can get support in Japanese, it may be better for us in Japan. Recommendations to others considering the product: It's very easy to implement for us and provide the filtering function for users. What problems are you solving with the product? What benefits have you realized? Before we use swiftype, it ...