9.1/10
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Effortless search that finds what you need.
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JC
Josephine C
10/22/20
Extremely great tool with accurate results production.
What do you like best? The Swiftype free trial version its very helpful, especially to those just getting started with the system. The tool interface is classy and easy to navigate, finding any search via the Product its quite responsive because of the software functional searching option. Website management and the capability to track any result with Swiftype is great, and their technical team is always active. What do you dislike? None. Very easy tool to deploy and get ...
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LP
Leonardo P
11/11/19
Very good software
What do you like best? Set-up and install was quick and easy, even for multiple sites. Customized result rankings are a key feature for us (although if you have a ton of results, it can be a little tedious to go through) that is also easy to use, along with the ability to create synonym sets for various search terms. Many of our search terms have variations or are easily misspelled, so the synonym set has greatly reduced the number of empty searches that users were experiencing. What ...
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01/02/18
Great Customizable Experience
What do you like best? I like how easy Swiftype is to use and the power of being able to rank and customize the results to a query so that I can ensure the user is getting the results that will be more helpful. What do you dislike? I wish Swiftype would allow me to add URLs it doesn't recognize. For example, I have a few symbolic links or pages with redirects that send the user directly to a system we utilize. It would be extremely helpful if I could include those within the search ...
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AI
Administrator in Education Management
01/02/18
Great Customizable Experience
What do you like best? I like how easy Swiftype is to use and the power of being able to rank and customize the results to a query so that I can ensure the user is getting the results that will be more helpful. What do you dislike? I wish Swiftype would allow me to add URLs it doesn't recognize. For example, I have a few symbolic links or pages with redirects that send the user directly to a system we utilize. It would be extremely helpful if I could include those within the search ...
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TA
Timothy A
12/22/17
Great Service and Support
What do you like best? We really enjoy the developer API and the ability to customize our integration. API Documentation is very good. Support is very helpful, knowledgeable and fast! What do you dislike? Not much, all works well. The only wishlist item would be better analytics, but not bad. Recommendations to others considering the product: As far as the API goes, it has been great for us. We can pretty much implement any tool we want. It's easy and support is great. ...
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12/22/17
Great Service and Support
What do you like best? We really enjoy the developer API and the ability to customize our integration. API Documentation is very good. Support is very helpful, knowledgeable and fast! What do you dislike? Not much, all works well. The only wishlist item would be better analytics, but not bad. Recommendations to others considering the product: As far as the API goes, it has been great for us. We can pretty much implement any tool we want. It's easy and support is great. What ...
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12/21/17
A great replacement for Google Site Search
What do you like best? A simple to use interface with no fuss setup and easy to configure and change without strong technical expertise. What do you dislike? Only call out would be that our legal team had some issues with the base Term of Use but we were able to resolve this with some negotiation. Recommendations to others considering the product: Definitely worth considering as a replacement for Google/Nabble style page search. What problems are you solving with the product? What ...
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12/21/17
Easy, quick and full-featured replacement for Google Custom Search
What do you like best? I appreciate Swiftype's easy and friendly user interface as well as the push reporting I receive to help me continuously optimize site search experience. What do you dislike? Learning curve exists but Swiftype UX makes it easier. What problems are you solving with the product? What benefits have you realized? We were able to quickly replace Google CSE with Swiftype as we neared the end of our contract. I like being able to easily curate search results using ...
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AH
Aaron H
12/21/17
A great replacement for Google Site Search
What do you like best? A simple to use interface with no fuss setup and easy to configure and change without strong technical expertise. What do you dislike? Only call out would be that our legal team had some issues with the base Term of Use but we were able to resolve this with some negotiation. Recommendations to others considering the product: Definitely worth considering as a replacement for Google/Nabble style page search. What problems are you solving with the ...
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SB
Steve B
12/21/17
A better customer experience for search
What do you like best? Swiftype allows your users to find the information they want - quicker and easier. It also allows you to better understand what your users are looking for, so that you can adjust and create the right content for them. What do you dislike? Installation is a little tricky and you are best to have the support of a developer. What problems are you solving with the product? What benefits have you realized? We used Swiftype for our public facing Help Centre ...
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