SweetHawk Reviews in February 2025: User Ratings, Pros & Cons

"Ultimate Solution for Increased productivity"

What do you like best about SweetHawk? Even though it is not the user friendly their customer support team is incredibly helpful. The notifications can get a bit overwhelming. Overall I dont have any complaints, about the integration.

"All the apps you did and didn't know you needed in Zendesk."

What do you like best about SweetHawk? Not only do they already have just about everything you might need when working with Zendesk, but their team is also very receptive to feedback, and often make changes based on what their customers are saying.

"SweetHawk has great potential"

What do you like best about SweetHawk? I love the automation aspect. It saves time and brain toil What do you dislike about SweetHawk?

"Check out SWEEHAWK!"

What do you like best about SweetHawk? Solves ticketing issues and is able to flow easily What do you dislike about SweetHawk?

"Custom Zendesk apps"

What do you like best about SweetHawk? I am able to get notifed on tickets when being tagged What do you dislike about SweetHawk?

"A stack of apps for your Zendesk tickets"

What do you like best about SweetHawk? We use 6 sweethawk apps and love them all but I personally use reminders the most as its helps me manage my customer support flow best

"Sweethawk"

What do you like best about SweetHawk? The automation makes it a great tool in zendesk What do you dislike about SweetHawk?

"Sweethawk Field conditions app has simplified categorizations"

What do you like best about SweetHawk? Using the sweethawk field conditions app has allowed my team to triage information and label categorization sfor incoming support tickets. When tracking support inquiries back to root causes, this has been very helpful.

"Great tools to use within Zendesk!"

What do you like best about SweetHawk? Setup is not hard to learn, even if you're not very tech-savvy. And day-to-day use is very easy! We use SweetHawk Tasks and SweetHawk Reminders.