Suzy Reviews in April 2025: User Ratings, Pros & Cons

"Simple solution to unpack complex client challenges"

What do you like best about Suzy? How easy it is to add and edit questions. Also, having suggestions from Suzy Reps on how to best word a question / type What do you dislike about Suzy? Not having active support to quickly review a questionnaire before it goes live What problems is Suzy solving and how is that benefiting you? Proving quantitative data to help me develop data-driven hypothesis to business and audience-specific challenges

"Suzy user for quick-turn qual research"

What do you like best about Suzy? The platform is intuitive and does not take long to program. Results are clear and return within 48 or so hours. Great in a pitch! What do you dislike about Suzy? The inability to test incidence or feasibility of an audience before launching a survey. What problems is Suzy solving and how is that benefiting you? They are looking to expand into non-U.S. markets. Also would be great to be able to reach minor respondents (< 18 y/o) through parents

"Suzy user for quick-turn qual research"

What do you like best about Suzy? The platform is intuitive and does not take long to program. Results are clear and return within 48 or so hours. Great in a pitch! What do you dislike about Suzy? The inability to test incidence or feasibility of an audience before launching a survey. What problems is Suzy solving and how is that benefiting you? They are looking to expand into non-U.S. markets. Also would be great to be able to reach minor respondents (< 18 y/o) through parents

"Immediate value and unlimited opportunity"

What do you like best about Suzy? The tool is very intuitive and the quick turnaround on insights is magical. Suzy is the secret tool in your toolbox that once you have you can't live without. What do you dislike about Suzy? Not much - We haven't fully been able to leverage the platform and all the products (ex: lives) because we just don't have enough resources dedicated to be able to take the time. In this way I wish there was a level of analysis and proactive set up that came with a ...

"Suzy for Consumer Insights"

What do you like best about Suzy? I think that it's going to give us the opportunity to create news headlines with data from real consumers. ALso very excited to recently see the international capabilities. This is something that we will definitely use as we also begin our international expansion. Also, my team at Suzy is amazing. They're so helpful and available. We also use it to gauge consumer preferences on packaging, which is something that's proven to be very helpful. Also - my Suzy ...

"Suzy is fantastic!"

What do you like best about Suzy? Suzy is so quick and easy to use! Being able to get insights back in as little as 30 minutes is hugely beneficial and helps our department keep things moving What do you dislike about Suzy? Suzy is still a growing platform and there are some missing functionalities that I would love to see. For example, being able to make further edits to charts (filtering) within the platform would be a dream come true. What problems is Suzy solving and how is that ...

"An excellent tool with great people that can keep costs down"

What do you like best about Suzy? The team at Suzy is fantastic and responsive. I fully recommend their managed services offerings. The tool itself is a great way to ask questions fast. One of the best things about it is that you generally sign up for questions, so you don't worry about cost per complete. This is great for niche industries that might have a very high associated costs per study. What do you dislike about Suzy? While the Suzy panel is strong, there is still risk of hitting ...

"Research lead"

What do you like best about Suzy? Quick results, ability to answer hypothesis What do you dislike about Suzy? Sometimes the questions are spread over multiple q's in the interface, hard to get a real sense of stack ranking Recommendations to others considering Suzy: Make sure Natalie Robuck is your account rep. She's absolutely amazing and makes being a user of Suzy worth it. What problems is Suzy solving and how is that benefiting you? ability to ask questions and get results very quickly

"Research lead"

What do you like best about Suzy? Quick results, ability to answer hypothesis What do you dislike about Suzy? Sometimes the questions are spread over multiple q's in the interface, hard to get a real sense of stack ranking Recommendations to others considering Suzy: Make sure Natalie Robuck is your account rep. She's absolutely amazing and makes being a user of Suzy worth it. What problems is Suzy solving and how is that benefiting you? ability to ask questions and get results very quickly

"Fast qualitative survey data to help your decision making"

What do you like best about Suzy? Flexibility of the survey set-up, speed and available useful features e.g. automatic report creation. Also the account support from Suzy team is very good. What do you dislike about Suzy? Some of the character count limitations and e.g. why multiple choice question with prioritization is more expensive that normal multiple choice. What problems is Suzy solving and how is that benefiting you? Validation of quant test or to quickly collect user feedback on ...