Suzy Reviews in April 2025: User Ratings, Pros & Cons

"Excellent research vendor!"

What do you like best about Suzy? The team at Suzy is very accommodating when creating screeners, recruiting users, and they are always fast to respond while running a study. What do you dislike about Suzy? I do not have any complaints about Suzy. They have a great product and a great team. What problems is Suzy solving and how is that benefiting you? Suzy helps us recruit users quickly, filling the need for research ops. They also host all of our video recordings and make them easily ...

"Market research and insights made easy"

What do you like best about Suzy? The platform is very user-friendly and intuitive for both beginners and advanced users of market research. I love the speed at which we are able to gather insights from consumers. What do you dislike about Suzy? I cannot think of any cons to using the Suzy platform. What problems is Suzy solving and how is that benefiting you? Suzy is helping us understand the drivers and barriers of consumption of our products and what messaging, products, and concepts ...

"Simple and fast way to gather consumer attitudes"

What do you like best about Suzy? It's easy and fast and affordable! We no longer need a survey specialist on the team to handle our surveys What do you dislike about Suzy? There aren't many downsides. I guess if you've never worked with surveys before then it could take a little bit of time to learn, but outside of that it's a great product. What problems is Suzy solving and how is that benefiting you? Suzy helps us gather information on how our customers feel about current and upcoming ...

"Powerfully nimble tool"

What do you like best about Suzy? It's easy to launch a survey to get a gut check on an idea, piece of creative, or audience behavior. There's several different survey types - from monadic to multiple choice question surveys. It's so easy to use and get up and running quickly. What do you dislike about Suzy? I have very few qualms about Suzy. There are two things I think can improve: the audience panel and making the under flow of targeting and panel usage a bit easier. I've accidentally ...

"Fantastic client service; Real business impact"

What do you like best about Suzy? Suzy is phenomenal on two fronts: 1) The client service is responsive, solution-oriented and top notch. I feel confident in my partnership with Suzy because of the excellent client team I work with (Thank you Sadie and Casey!). 2) Suzy has empowered our team with instant insights to make better business decisions. Our company operates quickly and values the ability to conduct quick consumer research to give confidence in our business decisions. Plus, Suzy ...

"Very user friendly and fast results"

What do you like best about Suzy? The platform is one of the easiest to use and I love the pre-made templates. It's also the fastest I've ever used in completing surveys and getting results - we've launched surveys and gotten results within hours or days. What do you dislike about Suzy? For some of the pre-made templates, like product names, I wish you could put in all your product names once and it would auto-populate the template rather than having the re-input them question by ...

"Excellent tool to get quick insights on consumer"

What do you like best about Suzy? Ability to create any question I want and to get it out to the customer very quickly. What do you dislike about Suzy? SUZY should come up with a general 15/20 questions to give user more ideas. What problems is Suzy solving and how is that benefiting you? How inflation is affecting the customer and finding out if customers are shifting brands.

"Quick Insights with depth"

What do you like best about Suzy? The easy, fast way of accessing data and insights leads to better decision-making without compromising the ability to penetrate deeply into our consumer's minds. What do you dislike about Suzy? For us as a company being able to secure different levels of acculturation of minorities is very important, here we usually find the most acculturated it would be great if this platform could reach more audiences, and being able to capture those insights also What ...

"Suzy has been enormously valuable in providing quick turn insights and informing larger research."

What do you like best about Suzy? The speed with which I can get a solid amount of insights on specific, quick questions is super valuable. I also really appreciate how simple it is to program the logic and text for our questions and short surveys. What do you dislike about Suzy? Suzy does have some limitations in the respondent pools and programming logic that we can implement with inquiries on their platform, however the team has been enormously helpful in keeping us up-to-date and ...

"Super fast and insightful consumer survey data!"

What do you like best about Suzy? The speed from question genesis to full consumer survey data (n=500, n=1000, etc.) in about a week, targeted to our specific consumer demographics and behaviors. What do you dislike about Suzy? Getting set-up if you have a specific target group not based solely on demographics can take a little extra time, which is fine, but you must plan for it. Once these characteristics are complete, the survey turn-around is ultra quick! What problems is Suzy solving ...