Suzy Reviews in April 2025: User Ratings, Pros & Cons

"Ask Suzy offers a friendly usage experience, very fast response and simplified reporting systems"

What do you like best about Suzy? Variety of tools Rapid responses Self designing allowance Friendly environment Pre-designed menus Pre-designed reporting templates What do you dislike about Suzy? Some statistical analysis could be more authomatized What problems is Suzy solving and how is that benefiting you? The need to solve specific business questions within limiting timing Addressing several types of questions, from brand perception to concepts, packaging reactions

"Great client support and large capabilities"

What do you like best about Suzy? The client support has been fantastic, allowing me to ask questions about capabilities, learning about new features, and troubleshoot issues or customize surveys. What do you dislike about Suzy? The screener user interface is a little inconvenient for two reasons: 1. The window for seeing the string of targeting is quite small and cannot be expanded. It requires scrolling to see what you have. 2. The selection of surveys for targeting can be ambiguous if ...

"Excellent Product...But Even Better Support!"

What do you like best about Suzy? Suzy gets me fast, accurate results with an easy-to-use platform. Their support is even more valuable to me than that; They are there to address any questions or concerns to ensure my project is successful. BTW: Their market segmentation process is super good! What do you dislike about Suzy? The reporting/analysis capabilities could use some upgrading, but they are improving. What problems is Suzy solving and how is that benefiting you? Determining consumer ...

"Suzy is the ultimate Sherlock Holmes of consumer market research!"

What do you like best about Suzy? What's not to love about Suzy! They have everything I need to conduct reliable and comprehensive consumer market research. The platform is easy to navigate and use when conducting self-serve research. But what sets the solution apart is my amazing Suzy account manager, Bridget. Not only is she always available to answer my questions and help me with a project, but she is also a pleasure to work with. And when it comes to data analysis, Suzy really excels. I ...

"Suzy - Consumer Input and Data, Quick"

What do you like best about Suzy? Suzy makes it incredibly easy to connect with consumers and get their input when making data driven decisions; best of all it's fast! Within less time than it takes to craft the survey, surveys are fielded. Suzy has tools available for both qualitative and quantitive responses and multiple ways to field quantity surveys, for example max-diff questions and rankings. Whenever I'm not sure about the best way to implement an idea, Suzy's team helps me ideate ...

"Suzy has been an excellent business partner by providing guidance, research tools, and expertise."

What do you like best about Suzy? Suzy allows for quick-turnaround research from a trustworthy panel. They always put their best foot forward and provide consultation where needed. I have never had a bad experience working with the Suzy team. What do you dislike about Suzy? There are some but few limitations to using Suzy at the moment. Nevertheless, they are constantly working with us to get around those limitations and still make the experience great. What problems is Suzy solving and how ...

"Above and Beyond. Always."

What do you like best about Suzy? As an agency strategist, we work with Suzy in multiple capacities- to validate research hypotheses, to help with new business pitches, to give us quant for client research, etc. Not only is the platform very easy to use, but the team that we work with daily makes working with Suzy absolutely wonderful. Natalie and her team always go above and beyond to help us craft surveys and screeners to truly get the best outputs for our client's needs. They are one of ...

"Quick consumer insights at your finger tips"

What do you like best about Suzy? Ability to launch a survey quickly and get timely consumer insights to influence marketing decisions What do you dislike about Suzy? Difficult to target a niche group (low incidence group) What problems is Suzy solving and how is that benefiting you? Inform marketing strategies, including email content, ad creatives, etc.

"Suzy has a world class team"

What do you like best about Suzy? Suzy has a great team. They have been extremely helpful in onboarding my team and supporting our business goals to build a long-range research plan that best uses the platform. What do you dislike about Suzy? At this stage I have not disliked anything about the platform. What problems is Suzy solving and how is that benefiting you? Suzy is helping us to understand our consumers better. We are gaining useful insight and identifying strategic opportunities ...

"Suzy has a world class team"

What do you like best about Suzy? Suzy has a great team. They have been extremely helpful in onboarding my team and supporting our business goals to build a long-range research plan that best uses the platform. What do you dislike about Suzy? At this stage I have not disliked anything about the platform. What problems is Suzy solving and how is that benefiting you? Suzy is helping us to understand our consumers better. We are gaining useful insight and identifying strategic opportunities ...