Suzy Reviews in April 2025: User Ratings, Pros & Cons

"Recommend Suzy to anyone looking for a fast, reliable, and cost-effective market research solution"

What do you like best about Suzy? The platform's capabilities & quality of the data provided by Suzy Insights exceeded my expectations. The platform has the ability to deliver real-time results and analytics to help me make more informed business decisions. The user interface is intuitive and easy to navigate, making it easy to create surveys and gather feedback from my target audience. What impressed me most, however, was the speed at which I received responses - within hours of launching ...

"Convenient and fastest way to learn about consumer behaviour"

What do you like best about Suzy? Suzy is reliable,detailed online consumer research that help you to get a quick read on consumer behaviour. The tool is available in multiple countries which provides country specific consumer insights. What do you dislike about Suzy? Nothing. I like the tool. Only add will be to upload 3D pictures/graphics so consumer can see the pack from all the sides, however 2D pictures still works fine. What problems is Suzy solving and how is that benefiting ...

"Superpower is service & speed!"

What do you like best about Suzy? I love working with Suzy. They have an amazing suite of tools, the platform is easy to navigate and provides quick connections to consumers. And on top of all that, I have a fabulous Suzy account manager. She is a ROCK STAR. Brittany always goes above and beyond to help me craft surveys and screeners that get me the best output for my needs. What do you dislike about Suzy? I have no complaints about Suzy. They have a great product and a great customer ...

"Easy to use for quick results"

What do you like best about Suzy? I like how quickly we're able to source customer insights given the size of the Suzy audience/database. I also appreciate how customizable the templates are. They're very intuitive and easy to manipulate. What do you dislike about Suzy? I can't think of anything I dislike about the platform! What problems is Suzy solving and how is that benefiting you? We're currently using Suzy to test different product features, colors, and designs before bringing them to ...

"Easy to learn and use. Quick insights. Great support team."

What do you like best about Suzy? How quickly you can get results and the output the tool creates. What do you dislike about Suzy? Without the training and background, I get nervous about how I might build a survey and prefer to get the expert involved What problems is Suzy solving and how is that benefiting you? Helping us better understand shoppers of our brands/categories and how we can then modify marketing and targeting to drive greater sales.

"Exactly what we need!"

What do you like best about Suzy? Suzy is easy to use, is a robust platform, and has many features above and beyond what others offer. What do you dislike about Suzy? Depending on your experience running surveys, Suzy can have a learning curve, but the interface and usability is intutive. What problems is Suzy solving and how is that benefiting you? Suzy helps us gain insights into consumer purchase intent and helps inform our commercial teams of new consumer trends in the market.

"Suzy is a great easy to use survey tool for beginners to experts in research."

What do you like best about Suzy? They are user-friendly service that allows you to create surveys and customize them to your audience. What do you dislike about Suzy? It wasn't easy to use their panel and seemed like a cumbersome process. What problems is Suzy solving and how is that benefiting you? It is helping us learn more about our audience by giving us insightful data to show our clients the value of our services.

"Suzy is an excellent & fast tool for shopper insights"

What do you like best about Suzy? The best part about Suzy is how fast you can get results from the shoppers. It is also great to get as many responses as you need without additional cost! An added bonus is the Suzy support team which is quick to respond and extremely helpful. What do you dislike about Suzy? The downside of Suzy is that it is not a data platform to be able to track the shopper's KPI metrics along with their qualitative responses. What problems is Suzy solving and how is ...

"Suzy simplifies the process of gathering consumer insights and testing creative."

What do you like best about Suzy? Executing a study with Suzy is easier and faster than with any other partner I've worked with. The platform is intuitive and easy to navigate, the results go straight into a PowerPoint that I can use for presentations, and I can get a study done in a fraction of the time it used to take with other partners. The customer success team is fantastic, and it's a big part of why I enjoy using Suzy. What do you dislike about Suzy? It's expensive. This is a big ...

"Continual, excellent partnership"

What do you like best about Suzy? Suzy is one of my priority tools in my work. I was recently assigned a new point of contact, and the transition could not have been smoother. They even used the transition to identify a new feature that could help me use the tool even more effectively. I really appreciate having a partner who understands my business model and knows what I need to help my stakeholders move forward. I was really pleasantly surprised to see how quickly the Global capability ...