Suzy Reviews in April 2025: User Ratings, Pros & Cons

"Pretty intuitive with expanding functionality"

What do you like best about Suzy? Suzy has a variety of question types and it is very easy to program. Depending on your sample, results populate very fast, and you can see it in real time. The account managers are also very responsive and helpful. What do you dislike about Suzy? Like many online platforms, the sample skews female and Millennial. It's hard to get Gen Z, and it's hard to get males. What problems is Suzy solving and how is that benefiting you? Suzy helps us get quick quant ...

"Quick and agile solution"

What do you like best about Suzy? Suzy provides an agile and quick solution to quick polls/surveys with a large national sample size. Demographic breakout is a useful tool for directional guidance on population preferences/responses. What do you dislike about Suzy? The demographic breakouts are not as robust, with Suzy falling short on Gen Z and 65+ age groups, as well as ethnic breakouts (eg. Caucasians dominate the panel, with limited percentage of AA and H/L). What problems is Suzy ...

"Quick and agile solution"

What do you like best about Suzy? Suzy provides an agile and quick solution to quick polls/surveys with a large national sample size. Demographic breakout is a useful tool for directional guidance on population preferences/responses. What do you dislike about Suzy? The demographic breakouts are not as robust, with Suzy falling short on Gen Z and 65+ age groups, as well as ethnic breakouts (eg. Caucasians dominate the panel, with limited percentage of AA and H/L). What problems is Suzy ...

"Pretty intuitive with expanding functionality"

What do you like best about Suzy? Suzy has a variety of question types and it is very easy to program. Depending on your sample, results populate very fast, and you can see it in real time. The account managers are also very responsive and helpful. What do you dislike about Suzy? Like many online platforms, the sample skews female and Millennial. It's hard to get Gen Z, and it's hard to get males. What problems is Suzy solving and how is that benefiting you? Suzy helps us get quick quant ...

"Suzy delivers in the clutch!"

What do you like best about Suzy? After using the tool a couple different times, there's a wide array of things that I love about Suzy: - Suzy can get you data very fast. - It is very easy to design a survey. - There are different survey questions you can create. - The reps will help you with just about anything you need help with. What do you dislike about Suzy? It is a little pricey. However, the data you get is well worth the money. What problems is Suzy solving and how is that ...

"Has been a great platform for us for product research"

What do you like best about Suzy? We like being able to ask specific audiences what they liked/didn't like about a potential new product. Customer support with our rep Abby is also great, she is very knolwedgable and helps guide our surveys What do you dislike about Suzy? We wish the audience pool was a little deeper with more men and younger people What problems is Suzy solving and how is that benefiting you? Understanding what people want in products, and advertising

"A Stellar Research Product Backed by Stellar People"

What do you like best about Suzy? Suzy's platform is fast, intuitive, and robust. Their product spans the globe which is necessary for a global company. Their US panel is large enough that we can target exactly who we want to speak to and cut the data as needed. They've added a ton of features in the past year alone which gives me full confidence that Suzy cares about research. Their CS team is the best partner we can have in the business. What do you dislike about Suzy? Suzy does need some ...

"It's a great platform that for screening ideas with a quick turnaround of results"

What do you like best about Suzy? Multiple methods are available for testing products and packs int the US platform Great customer service Excellent global reach What do you dislike about Suzy? Global platform is limited in capabilities - It does not have the same methods available as the US platform What problems is Suzy solving and how is that benefiting you? Understanding consumer needs better.

"Suzy provides first-class UX tools from individuals to large corporate teams."

What do you like best about Suzy? I love how collaborative and flexible Suzy UX experts are when it comes to fast turn-around projects with tight deadlines. Suzy is our top choice for validation and monadic surveys. What do you dislike about Suzy? I think if Suzy had more options for participant pools such as other countries we are looking at as well as conducting interviews in other languages with an option for translation of the transcripts. What problems is Suzy solving and how is that ...

"Incredible Team & Research Tool"

What do you like best about Suzy? We used the Suzy platform in a unique way. We set up a white-glove project, where we paid a certain fee and then got X amount of research from the Suzy team. What do you dislike about Suzy? I didn't use the platform enough to dislike it. The summary populated by the Suzy team was top-notch. What problems is Suzy solving and how is that benefiting you? We needed to learn about car accident sentiment in relation to 1) what to do after an accident 2) trust in ...