Suzy Reviews in March 2025: User Ratings, Pros & Cons

"Suzy gave us the ability to communicate directly with consumers"

What do you like best about Suzy? Suzy provided us with a level of insight that we didn't have previously. By using Suzy we are able to validate our assumptions and hear first hand from our consumers. The platform is extremely intuitive and easy to use. For general questions we will get hundreds of responses in a matter of minutes. Even with more targeted questions we can reach thousands in a few days. I've also been extremely impressed with the quality of responses. I can tell that the ...

"Get consumer insights fast!"

What do you like best about Suzy? I like that Suzy makes it super easy to get quick responses to questions that might otherwise take weeks, or might not happen at all. It's really simple to set up surveys and get responses back instantaneously. It streamlines the whole consumer insight process. We love it. What do you dislike about Suzy? I wish I didn't have to ask to have different types of questions exchanged for our allotted multiple choice questions. It can sometimes deter me from using ...

"Invaluable Resource"

What do you like best about Suzy? Suzy is incredibly easy to use. Launching questions and targeting is simple. The support team on our account is wonderful. They're super responsive and happy to help with anything we need. What do you dislike about Suzy? I dislike that there are significantly more females on the platform than males and that the max responses for a 50/50 split is 500. Recommendations to others considering Suzy: Go through a demo with the team- they're very helpful and will ...

"Quick, easy tool that puts you in touch with your audience"

What do you like best about Suzy? Not only is the tool easy to use, but it’s quick. Super quick! You upload your questions that you want your audience to answer and you instantly get responses and feedback- within minutes! Also love how Suzy is self service, and I don’t have to rely on talking to or working with a salesperson. What do you dislike about Suzy? There are no downsides necessarily, however I have to manage the platform for my entire team and it would be easier if we could add ...

"Fast, accurate consumer data at a low price."

What do you like best about Suzy? Will Cimarosa, our research expert is an extremely smart and experienced guy with an incredible passion for consumer research and learning. He has been an absolute pleasure to work with. Will created a customized 3 phased consumer research plan to deliver on our long list of consumer research needs. What do you dislike about Suzy? I did have any negative experiences!!!!!! Recommendations to others considering Suzy: Suzy is an excellent resource. I am using ...

"Upcoming innovate research platform"

What do you like best about Suzy? The ability to quickly field research is invaluable What do you dislike about Suzy? Paying by question is a pro and a con. If you need alot of questions answers-sometimes it ends up being more costly than its worth. Recommendations to others considering Suzy: N/A What problems is Suzy solving and how is that benefiting you? Asking quick questions that need quick insights

"Quick, reliable survey feedback that reaches so many consumers in minutes"

What do you like best about Suzy? The quick and ease of responses from a huge panel of consumers. You can ask them anything from concept images to product liking. New question features such as grids are a big plus and extremely useful. The report feature is great as well as the customization of graphs to download. The data cuts is very helpful and can be done with a few simple clicks. What do you dislike about Suzy? The photo responses are not the most reliable but they can be good for a ...

"Quick and Easy To Use"

What do you like best about Suzy? I love that I receive insights almost immediately. I can ask a question and literally in minutes start to see answers come in. What do you dislike about Suzy? I don't fully trust the quality of the answers so I use the data directionally. It is worth it for the speed, but it would be nice to have more confidence in the answers. Recommendations to others considering Suzy: This is a fast, affordable tool to get insights on the fly. The data should be used ...

"Quick, reliable survey feedback that reaches so many consumers in minutes"

What do you like best about Suzy? The quick and ease of responses from a huge panel of consumers. You can ask them anything from concept images to product liking. New question features such as grids are a big plus and extremely useful. The report feature is great as well as the customization of graphs to download. The data cuts is very helpful and can be done with a few simple clicks. What do you dislike about Suzy? The photo responses are not the most reliable but they can be good for a ...

"Quick and Easy To Use"

What do you like best about Suzy? I love that I receive insights almost immediately. I can ask a question and literally in minutes start to see answers come in. What do you dislike about Suzy? I don't fully trust the quality of the answers so I use the data directionally. It is worth it for the speed, but it would be nice to have more confidence in the answers. Recommendations to others considering Suzy: This is a fast, affordable tool to get insights on the fly. The data should be used ...