SurveyLab Reviews in April 2025: User Ratings, Pros & Cons

Very intuitive and easy to use

What do you like best? The survey lab interface is very simple and easy. I was able to pick it up quickly,it has all the survey question types I needed. I generally use survey monkey but I found survey lab from a post on quora and gave it a try and I was not disappointed. What do you dislike? I would prefer that the instant quote option for my target sample be easily available. Not sure how to get that now. Also I would like a contact number to talk to someone if I have questions or ...

Perfect tool for manage customer satisfaction

PROS & CONS What are the best aspects of this product? Flexibility. MySurveyLab allow you you to make customer satisfaction surveys, market research and hr360. What aspects are problematic or could work better? Actually there is no such thing. What features/services would you like to see in future versions of this product? Time reaction of respondents. What specific problems in your company were solved by this product? We know now how our customer satisfaction change in ...

Positive experience

What do you like best? - Easy to create surveys - Can provide their own user panel (It was crucial for my project - Good reporting - Very fast and helpful support / communication What do you dislike? - Was unable to pay for the sampling serivice via card (NB: it's the only service with this issue; subscription can be paid for by the card without any problems What business problems are you solving with the product? What benefits have you realized? We had a bold theory we ...

Very Simple In Use Survey Tool With Many Sophisticated Features

What do you like best? I think that survey tool is very intuitive in competition to competitors tolls. - Very Clear User Interface - Many Different Types of Questionnaires - Very Good Support. - Very Fast Tool (in real-time results - Mobile Application that Collect On-Line Data - Integration with 3rd party tools via REST API. What do you dislike? The icons are a little bit archaic but they are fulfill its role effectively. Actually that one is minor disadvantage ...

Best scalable tool for different quantitative survey research

What do you like best? Very good user experience, easy to design, continuously developed tool plus very good customer service. Verified for safety with my clients. What do you dislike? I don't find anything that I dislike What business problems are you solving with the product? What benefits have you realized? Excellent survey ap for my company's survey projects.

Best mobile surveys

What do you like best? MySurveyLab is very easy to learn and use. It also allows to create complex surveys and has great mobile surveys that adjust automatically to any screen size and device type. What do you dislike? There is nothing I dislike about it. Software is great. Recommendations to others considering the product They have much better support, more features and are much cheaper. What is more, they have best cross tabulation and heat maps on market. You can test it 14 days ...

Best survey tool on market

What do you like best? - simplicity - wide range of possibility survey question types - very responsive sales team and very very responsive helpdesk What do you dislike? There was nothing to dislike, software has fullfilled my expectations What business problems are you solving with the product? What benefits have you realized? - questionares - inhouse surveys - satisfactions surveys - nps

Simple way to gather feedback

What do you like best? MySurveyLab allowed me to create different surveys depending on the product. In my case the most useful thing is ability to select several channels of gathering responses because it greatly facilitated reaching of our diverse customers. Configuration of the surveys is easy and the results are clearly presented. What do you dislike? I didn’t find any problems while I was creating and analyzing the surveys. Recommendations to others considering the product I ...

Professional tool at a great price.

What do you like best? We were looking for a company that provides survey system with clear reporting. The responsiveness of the surveys was very important for us because many of our customers use mobile devices MySurveyLab met these requirements, in addition, offering everything in a fantastic price. What do you dislike? Nothing comes to mind. Everything is ok for me Recommendations to others considering the product Intuitive and mobile-friendly surveys. Professional tool at a ...

Very nice software

What do you like best? Really good software for beginners and bigger buisnesses wishing to hear their cusotmers.. Good pricing model. What do you dislike? It;s stil in in progres so every know and then smt changes however it's always for good. What business problems are you solving with the product? What benefits have you realized? Really good software for beginners and bigger buisnesses wishing to hear their cusotmers.. Good pricing model.