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SurveyLab

SurveyLab Reviews in March 2025: User Ratings, Pros & Cons

Measure, monitor, and improve customer satisfaction with SurveyLab.

4.8

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SurveyLab Reviews & Ratings

4.8

Excellent

Based on 99 ratings & 38 reviews

Rating Distribution

Excellent

(32)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 38

W

Whitney

09/03/19

5 out of 5

The name says it all – my survey lab

PROS & CONS What are the best aspects of this product? With MySurveyLab’s simple infrastructure, I can now save a lot of time doing surveys. I could tell that all data there is well-organized and clear, which I think essential in providing users a good experience when using the system. I like the graphics, and it’s nice that I have the freedom to choose my theme. Above all, the support team is helpful to its users. I have all my questions answered in no time. This is one of the ...

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M

Michelle

08/19/19

5 out of 5

A unique solution we’ve been waiting for

PROS & CONS What are the best aspects of this product? I need a solution for generating bipolar scales. Not just a simple solution but the unique one that does it better than other solutions I used before, and I am thankful that I found MySurveyLab. It is easy to use and its Skip logic functionality can be navigated without any problem once you master it. The chat system is highly helpful and super-fast in giving responses. What aspects are problematic or could work better? For ...

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T

Tyrese

08/17/19

5 out of 5

Nothing beats MySurveyLab

PROS & CONS What are the best aspects of this product? The dashboard, metrics, and trends that come with MySurveyLab are the things that caught my attention. They are the best! I’ve tried and used several survey tools before, but MySurveyLab stood out when it comes to data presentation. Also, it enables me to generate reports so I can filter and manage them in my ways. What aspects are problematic or could work better? I find some setting and menu a bit complicated. I already take ...

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AI

Administrator in Higher Education

05/08/19

5 out of 5

profesional, easy and good contact with staff

What do you like best? - open-ended questions with multiply fields - good contact with company when I needed special help - easy to manage users and multiply researchers What do you dislike? Nothing. It seems to be well preparead - they exist for years on th market. Recommendations to others considering the product: Good to bigger teams and more complicated researches. What problems are you solving with the product? What benefits have you realized? Conucting ...

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05/08/19

5 out of 5

profesional, easy and good contact with staff

What do you like best? - open-ended questions with multiply fields - good contact with company when I needed special help - easy to manage users and multiply researchers What do you dislike? Nothing. It seems to be well preparead - they exist for years on th market. Recommendations to others considering the product: Good to bigger teams and more complicated researches. What problems are you solving with the product? What benefits have you realized? Conucting scientific ...

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04/23/19

4.5 out of 5

Surveys are done way easier with MysurveyLab

What do you like best? Mysurveylab allows us to build advanced questions surveys on it. It has one exceptional user interface. Mysurveylab allows you to customize and brand surveys in a meaningful manner in other to get the best down to your niche. Analysis report, wonderful survey templates, and themes, etc. Great satisfaction on my side. Customer support is also fine. What do you dislike? It can be conclusively decided that we have no dislikes about Mysurveylab. Recommendations to ...

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04/11/19

5 out of 5

A stylish and clever survey sight

What do you like best? I was looking for a site for creating bipolar scales, which a lot of survey sites can't do, and with mysurveylab, it's vert easy. The Skip logic function too, while a little different than some other sites, is easy to use once you get used to it. Finally, the online chat system is really fast and helpful What do you dislike? Took a little bit to get used to, but once you know what you are doing, it's actually very cleverly designed. What problems are you solving ...

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04/06/19

5 out of 5

It gave me what I wanted to - my survey was professional and secured

What do you like best? I really like and appreciate all the simplicity of using it so thanks to that I save a lot of time. Everything that is in MySurveyLab is clear, well organized, thought out so as to provide users with comfort and ease of use. I like the whole graphics the most, I did not need to change anything, one of the available theme was exactly what I wanted. This is a great advantage for me - aesthetics of appearance. I also appreciate the support, I got an answer to every ...

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J

Jeanette

10/02/18

4 out of 5

A tool with analytical process support.

PROS & CONS What are the best aspects of this product? Being able to use multiple chanels in gathering answers and varying questions. It offers limitless survey numbers and reports in real-time. It collects and makes an analysis of responses for a wide range of projects. All these are being done in a single place. What aspects are problematic or could work better? The functionality it provides are all thumbs up in my book. There's nothing it lacks. What specific problems in your ...

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07/26/18

5 out of 5

Best CX survey tool

What do you like best? Best of what mysurveylab has is dashboards, trends and metrics. Many tool can collect response but none of them have so data presentation as mysurveylab. You can create your own reports, you can filter them and manage in many different ways. What do you dislike? I don't like left menu and collector settings but they promise to simplify it in near future. So lest have finger crossed. Recommendations to others considering the product Don't waste time to search ...

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