SurveyLab Reviews in January 2025: User Ratings, Pros & Cons

Upfront, complete and is easy to use

PROS & CONS What are the best aspects of this product? A convenient and flawless survey tool. Gives me no hassles when used, especially that it carries all options I need. What aspects are problematic or could work better? This is a very flawless platform. It has no errors or issues even on critical tasks. What specific problems in your company were solved by this product? I am assigned to help in coming up with an organizational structure that covers social, legal and medical ...

Valuable survey tool that fits my needs

PROS & CONS What are the best aspects of this product? SurveyLab features a huge arsenal of survey tools that I’ve used for some of my projects, and it has packed all of them into a simple and user friendly interface. It has handled all of my tedious data and survey projects way back in business school, especially that I have used its premium features. Everything is really worth paying for! What aspects are problematic or could work better? It only needs additional useful options ...

User support is a big help

PROS & CONS What are the best aspects of this product? It comes in a convenient monthly payment deal. I find the drag and drop features very useful for my tasks. The user support is also great because they easily answer all my queries regarding the tool. What aspects are problematic or could work better? It loads quite sluggishly, although it is somehow satisfactory for me. Also, some of its essential features are difficult to see. What specific problems in your company were ...

Excellent product and Wonderfully attentive Service

What do you like best? The MySurveyLab system is a very simple but rich modular survey platform. Easy to design, use and deploy. And their technical and customer service is fast, attentive, professional and considerate. What do you dislike? export files could use some modularity, but it is absolutely great and simple. Recommendations to others considering the product: Feel free to consult the customer service team, they are very kind, attentive and helpful. What problems ...

Good survey tools for our project

PROS & CONS What are the best aspects of this product? I like that I can create surveys easily with MySurveyLab, and they offer user panels, which I need for my current projects. It also comes with excellent reporting and a helpful help desk that is ready to answer all my concerns and questions. What aspects are problematic or could work better? I don’t like that I cannot pay for sampling services using cards. It could have been better if my subscription can be paid via cards. ...

Easy to use and helpful software

PROS & CONS What are the best aspects of this product? I like that MySurveyLab has open-ended questions with different fields. It helps us manage users and multiply researches easily. The help support is also responsive whenever I encounter issues, or I need extra help. What aspects are problematic or could work better? There’s nothing I don’t like about MySurveyLab. Everything is there already! What specific problems in your company were solved by this product? MySurveyLab is a ...

Easy to use and intuitive solution

PROS & CONS What are the best aspects of this product? We are using other survey software before and it seems that it fails to meet our needs. We found MySurveylab when it is featured in one of the popular sites, so we give it a try. The interface is easy to use and straightforward. On the first time of use, I immediately understand it. It comes with types of survey questions that our niche needs. What aspects are problematic or could work better? I am not sure how to have it, but I ...

A perfect tool for carrying out quantitative-based research.

PROS & CONS What are the best aspects of this product? So many things to love with this tool. It has a lot of features like a speedy survey creation and lightning fast extraction on matrix questions, logic, filters, and etc. It generates real-time reports. It makes things convenient. Support are true professionals who cater to any issues and inquiries. What aspects are problematic or could work better? I love just about everything it's offering. But if there's anything that needs ...

We can now conduct surveys faster and easier

PROS & CONS What are the best aspects of this product? I like that MySurveyLab enables us to create advanced survey questions using its tools, and it allows us to customize surveys so they can complement with our niche. Its interface is intuitive and the app comes with useful survey templates, analysis reports, nice-looking themes, and more. And whenever I encounter issues along the way, the help desk is ready to help me. I am truly satisfied with MySurveyLab. What aspects are ...

A simple solution with lots of helpful features

PROS & CONS What are the best aspects of this product? I like that MySurveyLab is intuitive compared to other tools.it comes with a good user interface and a variety of questionnaires. It is a responsive tool that provides real-time results. The mobile app is also reliable in gathering online data. It can be integrated with other tools as well via REST API. I also like the support team for being quick in answering my questions. What aspects are problematic or could work better? For ...