9.4
Spot Score
Secure your online privacy with Surfshark VPN.
Add to compare
Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
Log in Required to View Reviews
Filter results
Sort by :
Showing 11-20 out of 12920
Z
zinichi
06/24/24
Emily Johnson is very kind and polite.
Emily Johnson is very kind and polite. I was lucky to have her help.
MT
Miyamoto Tsunehiro
06/24/24
Renewal Plan
After reviewing the renewal plan and price, I inquired about the renewal conditions and requested to cancel my renewal and receive a refund of my payment. Ms. Emily Johnson supports me very kindly and suggests that I subscribe to a more suitable plan.
VC
Valued Customer
06/24/24
Stable work, responsive support team
I've been using SurfShark for a few years and am extremely satisfied. When I encountered an issue with connecting to some locations, the live support team provided an immediate solution. I want to extend a special thanks to Benjamin Moore for his assistance. Best wishes to the team, and I appreciate your hard work in creating such excellent tools!
MT
Miyamoto Tsunehiro
06/24/24
Renewal Plan
After reviewing the renewal plan and price, I inquired about the renewal conditions and requested to cancel my renewal and receive a refund of my payment. Ms. Emily Johnson supports me very kindly and suggests that I subscribe to a more suitable plan.
VC
Valued Customer
06/23/24
Michael solved my antivirus install…
Michael solved my antivirus install issue! was super friendly and quickly fixed the problem. Legend.
VC
Valued Customer
06/23/24
Michael solved my antivirus install…
Michael solved my antivirus install issue! was super friendly and quickly fixed the problem. Legend.
T
Timur
06/23/24
I planned to return the funds due to…
I planned to return the funds due to the VPN connection not working, but Michael Lewis helped me and told me how to get certificates for countries with blocked VPNs. I am very grateful to him, he was very helpful and friendly in communication
EM
Emmanuel Mukalai
06/23/24
Kason Headley is great!
Kason Headley helped to fix my issue in no time with clear guidance on what to do and how to do it.
T
Timur
06/23/24
I planned to return the funds due to…
I planned to return the funds due to the VPN connection not working, but Michael Lewis helped me and told me how to get certificates for countries with blocked VPNs. I am very grateful to him, he was very helpful and friendly in communication
EM
Emmanuel Mukalai
06/23/24
Kason Headley is great!
Kason Headley helped to fix my issue in no time with clear guidance on what to do and how to do it.
