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Suptask - Service Desk Software

Suptask Reviews in April 2025: User Ratings, Pros & Cons

Streamline teamwork with seamless ticketing.

4.8

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Suptask Reviews & Ratings

4.8

Excellent

Based on 24 ratings & 24 reviews

Rating Distribution

Excellent

(22)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple teams and streamlining communication within Slack. The integration with Slack has been a standout feature, enhancing collaboration and productivity among teams, resulting ...Read more

Suptask pros and cons

  • User-friendly interface that simplifies task management and enhances collaboration among teams.

  • Seamless integration with Slack for efficient team collaboration and communication.

  • Provides valuable insights for tracking ongoing cases and prioritizing tasks.

  • Customizable workflows and forms to suit individual team needs.

  • Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

  • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

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Showing 21-24 out of 24

DL

Dan L

07/09/21

5 out of 5

"Super useful for managing daily tasks"

What do you like best about Suptask? Easy to manage, easy to handle, and delegate. Slack sometimes doesn't work the way I would like, but obviously, that isn't on their table. It's manageable, practical, and saves us time. That is one of the essential aspects when it comes to my business. Time-consuming tasks that aren't time-consuming at all, but the administrative part of it becomes a choir. So saving time and allowing us to maintain quality is a considerable upside. Not sure what they ...

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AU

Anonymous User

07/01/21

4.5 out of 5

"Finally increasing efficiency on slack"

What do you like best about Suptask? User friendly and simplifies things. Improves/reduce the time to action.

E

Erik

05/03/21

5 out of 5

"Best ticketing for faster resolution"

What do you like best about Suptask? Most efficient ticketing system we've tried that works differently compared to any of the traditional players. Teams are collaborating better than ever with a ticketing process aligned exclusively on Slack. Reports are customizable for us in management to track our teams performance. Suptask allows us to integrate closely with our issue tracker on Gitlab which our DevOps and Engineering team appreciates a lot as it saves time.

E

Erik

05/03/21

5 out of 5

"Best ticketing for faster resolution"

What do you like best about Suptask? Most efficient ticketing system we've tried that works differently compared to any of the traditional players. Teams are collaborating better than ever with a ticketing process aligned exclusively on Slack. Reports are customizable for us in management to track our teams performance. Suptask allows us to integrate closely with our issue tracker on Gitlab which our DevOps and Engineering team appreciates a lot as it saves time.