Suptask

"Internal ticketing with Slack"

What do you like best about Suptask? No other system is needed to track internal tasks What do you dislike about Suptask?

"Increased productivity"

What do you like best about Suptask? Such a great app to have in slack that wields the team together like a charm. We installed it and started to use it between the teams at first. Now our entire helpdesk, service desk, and software department use it. We got everything we needed out of the box. The installation was straight forward and we really got value from it from day one. We started on the free tier, as we added more Slack teams we needed to upgrade.

"Good team-to-team ticketing system"

What do you like best about Suptask? It has increased efficiency in creating and managing tickets. Suptask makes all tasks at hand when we do our daily standup and helps us speed up inter-team communication. The support has been good the times i've been in contact with them.

"Great support and a product that gave value from the start"

What do you like best about Suptask? It makes it very easy to use as it is an integrated part of Slack. In that way we can keep all our teams in one place all the time, provide support within our company and have very efficient workflows between our teams and customers.

"Super useful for managing daily tasks"

What do you like best about Suptask? Easy to manage, easy to handle, and delegate. Slack sometimes doesn't work the way I would like, but obviously, that isn't on their table. It's manageable, practical, and saves us time. That is one of the essential aspects when it comes to my business. Time-consuming tasks that aren't time-consuming at all, but the administrative part of it becomes a choir. So saving time and allowing us to maintain quality is a considerable upside. Not sure what they ...

"Best ticketing for faster resolution"

What do you like best about Suptask? Most efficient ticketing system we've tried that works differently compared to any of the traditional players. Teams are collaborating better than ever with a ticketing process aligned exclusively on Slack. Reports are customizable for us in management to track our teams performance. Suptask allows us to integrate closely with our issue tracker on Gitlab which our DevOps and Engineering team appreciates a lot as it saves time.

"Best ticketing for faster resolution"

What do you like best about Suptask? Most efficient ticketing system we've tried that works differently compared to any of the traditional players. Teams are collaborating better than ever with a ticketing process aligned exclusively on Slack. Reports are customizable for us in management to track our teams performance. Suptask allows us to integrate closely with our issue tracker on Gitlab which our DevOps and Engineering team appreciates a lot as it saves time.

"Great app and customer service"

What do you like best about Suptask? Their support is great. Ben has helped us with everything from setup, integrations and even reached out directly when they had an update we had requested.

"Useful for organizing subtasks"

What do you like best about Suptask? Its user-friendly interface has turned subtask tracking into a seamless part of my daily work, proving invaluable in both task management and streamlining customer support responses.

"Excellent Support Task Management Tool inside Slack"

What do you like best about Suptask? I've been using Suptask for a while now, and it has completely transformed the way our tec team manages tasks related to internal support channel. This tool has proven to be a game-changer in terms of organization and productivity. Here are some of the standout features for me: Intuitive Interface, Customizable Workflows and Collaboration Made Easy.