Streamline teamwork with seamless ticketing.
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Starts from $18/Month when Billed Yearly, also offers free forever plan
Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple teams and streamlining communication within Slack. The integration with Slack has been a standout feature, enhancing collaboration and productivity among teams, resulting ...Read more
User-friendly interface that simplifies task management and enhances collaboration among teams.
Seamless integration with Slack for efficient team collaboration and communication.
Provides valuable insights for tracking ongoing cases and prioritizing tasks.
Customizable workflows and forms to suit individual team needs.
Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.
Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.
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Showing 11-20 out of 24
JW
Jonas W
08/09/21
"Service desk in slack"
What do you like best about Suptask? I like the idea of having the service desk in slack. This enhances the collaboration between our service desk team and the other teams like developers and product managers. We can now use slack, where everyone is active and work more flexible with the issues that pops up during the day. I've also been in contact with Suptask team and they are happy to help me with the issues that i've had
TT
Thomas T
08/08/21
"The go-to helpdesk app for slack"
What do you like best about Suptask? I like how Suptask have organized the way of working with ticketing, it is a complete replacer for other helpdesk and service desk apps. The integrations make it possible for us to work with tickets from many different sources in Suptask and have one system to manage the inter-team communication.
NS
Niclas S
08/08/21
"Finally something useful"
What do you like best about Suptask? Suptask has done a great job of making it easy to create tickets and effectively working with tickets. I like how everything is synchronized seamlessly between our helpdesk and customers, and this really speeds up our mean time to resolution and increase the customers experience.
RS
Rikard S
08/08/21
"Streamlined helpdesk"
What do you like best about Suptask? This app has made it possible for us to streamline the helpdesk. We now have a good way of having discussions where everyone already engages. Suptask makes a big difference for us since we can replace other software with this. The pricing is also reasonable. It allows us all to work with tickets in Suptask.
CS
Christoffer s
08/08/21
"Service desk reinvented"
What do you like best about Suptask? Suptask provides us a way of working frictionless with our issues, we use it to get all matters covered, and it helps us to use slack in a more extended and efficient way between the teams. Many features comes in handy when working with issues, my favorites are the flexible forms and the search feature. Suptask also have a pricing model that makes sense.
ÅA
Åse A
08/08/21
"Perfect match for our teams"
What do you like best about Suptask? From when we first got started to adding in more teams we noticed a much more efficient process and enhanced collaboration between our teams.
AU
Anonymous User
08/03/21
"Internal ticketing with Slack"
What do you like best about Suptask? No other system is needed to track internal tasks What do you dislike about Suptask?
ER
Elton R
08/03/21
"Good team-to-team ticketing system"
What do you like best about Suptask? It has increased efficiency in creating and managing tickets. Suptask makes all tasks at hand when we do our daily standup and helps us speed up inter-team communication. The support has been good the times i've been in contact with them.
ET
Emil T
08/03/21
"Increased productivity"
What do you like best about Suptask? Such a great app to have in slack that wields the team together like a charm. We installed it and started to use it between the teams at first. Now our entire helpdesk, service desk, and software department use it. We got everything we needed out of the box. The installation was straight forward and we really got value from it from day one. We started on the free tier, as we added more Slack teams we needed to upgrade.
AU
Anonymous User
07/27/21
"Great support and a product that gave value from the start"
What do you like best about Suptask? It makes it very easy to use as it is an integrated part of Slack. In that way we can keep all our teams in one place all the time, provide support within our company and have very efficient workflows between our teams and customers.
